
Auto Body Unlimited
Auto body shop in Wilsey, Kansas
0
0 Reviews
Has fixed a couple vehicles for me. Always quality work.
Reply from the business:
Nov 24, 2023We are so grateful that you took the time to leave us such a nice review. Thanks!
I really hate rating anyone this low, but my experience with Auto Body Unlimited ended up being a hassle that cost me a lot of money and time. Took my car there to get the frame checked out, and they managed to straighten it for $200. Which is great! HOWEVER... The gentleman who worked on my vehicle said everything was ready for a mechanic to look at. (He said it might need a new engine cradle, but that a mechanic should be able to take care of that.) I made sure, very specifically, to ask if it needed more body work before a mechanic could fix the radiator / any other problems, and the answer was no. So I had it towed to a mechanic. Surprise: the mechanic (Gray's Auto) said it needs new radiator mounts, and that they can't go forward with their work (replacing the radiator) until a body shop takes care of the radiator mounts. So I called up Auto Body Unlimited about that, and was told they would have to look at my car again to see what it needed. I could have argued the point, but didn't feel like conflict would be productive over the phone. Basically, I had to pay for the work, pay for a tow there, pay for a tow to the mechanic, and NOW pay for a third tow to a different body shop. Hopefully the new body shop (S&S in Paxico) can actually do what needs to be done this time. THEN, finally, I'll need to tow it to the mechanic AGAIN for stuff like alignment. That's at least two more tows than was necessary, and tow trucks are not cheap. I'm just trying to get by, like most Americans. And my car has been out of commission for 2 months now, waiting to be fixed. I may visit Auto Body Unlimited later just to talk about this, I don't know. Either they or Gray's were incompetent here, and I'm inclined to trust Gray's because A.B.U. didn't even mention the radiator mounts as I recall. Until they consider paying for the cost of my extra tows (~$300), this review is staying up. I hope everyone else has a better experience than I did.
Reply from the business:
Apr 24, 2024Thank you so much for the 5-star rating!
Excellent body, highly recommend!
Reply from the business:
Aug 24, 2023Thank you for the recommendation—it really helps our business! :)
Kelvin is a very fair and honest person to do business with.
Reply from the business:
Aug 24, 2023Thank you so much for the kind words!
Top notch, excellent work, very reasonable price, easy to schedule. Highly recommend.
Reply from the business:
Aug 24, 2023It is always great to hear from a satisfied customer—thanks for choosing us!
A+ service
Reply from the business:
May 24, 2023Jeff, thank you for the great review!