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David Thomas

May 17, 2024

Experience was professional and very pleasant. Technician was very knowledgeable and explained all of our concerns. Service was excellent.

David - thank you so much! We appreciate your kind words and positive feedback. Thank you for choosing Myers!

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Connie Jason

May 17, 2024

Thank you for your 5-star review, Connie!

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Lorie Rankin

May 17, 2024

Husband took our truck into Myers to have the air conditioner charged in our truck. They charged it, and when we were leaving the shop, the AC still wasn't working ($261). Went back they checked it out and said that the orphus tube was plugged and needed a new orphus tube, flush and recharge and needed a new relay. Paid for that to be done to fix it again ($200), got it back and it still isn't working. Went back and now they are saying I have to pay for a diagnosis??? I called another shop told them what was happening, they new exactly what was wrong, they said that the compressor was going out and that replacing that orphus tube, flushing and recharging was all a waste of money. That needs to be done after the compressor is replaced. Isn't a repair shop supposed to repair and actually know what they are doing? Stay away from this shop Wichita!

Lorie, Thank you for sharing your recent experience with us. We are genuinely sorry to hear about the ongoing issues you've encountered with your truck's air conditioning system. Your feedback is essential to us, and we take your concerns seriously. We apologize for any inconvenience caused by the initial service and subsequent attempts to address the problem. It's disappointing to learn that the repairs performed did not resolve the issue with your AC. We understand your frustration and regret any inconvenience this may have caused. Regarding the diagnosis fee, we apologize for any miscommunication or misunderstanding. Our goal is always to provide transparent and efficient service to our customers, and we regret if there was any confusion regarding our policies. We will review our procedures to ensure that such situations are handled more clearly in the future. We appreciate your feedback regarding the diagnosis provided by another shop. While we strive to diagnose and repair issues accurately, we understand that different perspectives and approaches may exist within the industry. We apologize if the repairs performed at our shop did not align with the diagnosis provided by the other shop. Please know that we are committed to resolving this matter to your satisfaction. We would welcome the opportunity to further discuss your concerns and explore potential solutions. Our team is dedicated to providing quality service, and we regret falling short of your expectations on this occasion. Thank you for bringing this matter to our attention, and we hope to have the opportunity to restore your confidence in our shop in the future. Sincerely, Myers Automotive

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Heidi Ortiz

May 10, 2024

Stay away!!!! They supposedly did a front end diagnostic….. which we requested. Somehow the truck came home after a week with nothing fixed and now barely running. Drove it in no engine problems….. left smoking terrible, almost couldn’t make the 7 mile drive home. Sent us home with over a 7k estimate on a 21 year old truck! Do better by people!!! Are you kidding me they had the balls to include a $700 tune up for a 2003 young man’s only vehicle to get to school on the estimate!!! All we asked for was tie rods replaced and an alignment……. Now we are out $60 bucks and a vehicle. We will be contacting an attorney!

Heidi - When our team diagnosed your truck, our team found major safety concerns regarding the truck. Both of the tie rods needed to be replaced, the control arms were worn down to an extreme amount and needed to be replaced immediately, the ball joints needed to be replaced, and there were oil, transmission, and rear differential leaks. All of these pose safety concerns and because of these could not complete the work that you brought the truck in for. We made you aware of this and this is the reasoning behind the large estimate. You can call us at 316-768-7000, and we would be happy to go over the work that is needed on your truck.

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Wramiq Q

May 3, 2024

Very over priced wouldn’t recommend

Wramiq – We are not seeing you in our system. Was the servicing done under another name? You can call us at 316-768-7000 and we would be happy to go over our service with you and explain why the service or repair was needed.

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Kent Cushing

Apr 24, 2024

Same day service and completed job with no problems. Excellent!

Thank you, Kent! We are so happy we could help you out! As always, thank you for choosing Myers!

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Darrel Young

Apr 24, 2024

$3,500. Spent on fixing my front end of my truck. Not any better than before I had Meyers work on it. I do not recommend Meyers.

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Deb Walker

Apr 24, 2024

Always delivers at a reasonable price

Thank you, Deb! We appreciate your kind review. We hope to see you again!

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Patsy Zaruba

Apr 24, 2024

First time using service here. I appreciated the shuttle service. The ability to work on my Volvo was something I was thankful for. I liked how pictures were sent to me by the mechanic to show concerns.

Patsy - We are so happy we could help! We appreciate you choosing Myers along with your kind words. We hope to see you again!