first time disappointed in fs after 25 years.Was sold lemon set of tires and mgr is not interested in helping.admitted they were installed wrong ,causing leaks but now says not an issue.purchased over 25 sets of tires and these itres are not right.
Reply from the business:
Dec 24, 2023Hello Jackie, we are sorry to hear you had this experience at one of our Wichita stores. We would like to make sure your concerns are addressed. Please email us at socialcare@bfrc.com with the complete details of your experience, the full store address, any related invoice numbers, and your contact information. You are a valued Firestone customer, and we look forward to hearing from you. ^Shonya
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