Gerber Collision & Glass

Auto body shop in Whitewater, Kansas

4.5
StarStarStarStarHalf Star
17 Reviews and Ratings
Write a Review

0

0 Reviews

5
0
4
0
3
0
2
0
1
0
0
0
Clear Search
Google
Zac Zamora

Apr 26, 2024

StarStarStarStarStar

Friend of mine was rear ended, this is where insurance instructed to bring the damaged vehicle. Original estimate was nearly a month. They had an adjusted plan within ten days, given that the parts would arrive on time. Friendly and knowledgeable about the car issues and time frame to turnaround like new again.

Google
Alisha Petersen

Apr 24, 2024

StarStarStarStarStar

I'm very happy with my service here! I had to take my SUV in after some moron opened fire in my neighborhood and shot my car. Before and after pictures below. Both back doors had to be replaced, as the bullet went clear through my car. Ryan was thorough and clearly communicated everything he was doing as it happened. We were already paying our total deductible, so he made sure other things were fixed on the car as well. He made us feel valued and taken care of. Thanks to everyone at Gerber for making a terrible situation that much easier to handle!

Google
Joseph Skinner

Feb 24, 2024

StarStarStarStarStar

They work well with insurance to give you minimal headache and work to do. Everyone is nice and makes sure you’re happy.

Google
Marvin Jones

Jan 24, 2024

StarStarStarStarStar

Very friendly staff with awesome customer service. I would recommend this place to anyone.

Reply from the business:

Jan 24, 2024

Marvin, thank you for this feedback. We are happy to hear you encountered the friendly staff and that they provided an awesome customer service experience! Thank you for your recommendation!

Google
Cordell Cooksey

Nov 24, 2023

StarEmpty StarEmpty StarEmpty StarEmpty Star

Went in to get undercarriage replaced and for some minor work.... when I got my vehicle back, I still had no undercarriage...

Reply from the business:

Nov 24, 2023

Cordell, Thank you for your feedback. We are disappointed to hear that our service did not meet your expectations. Customer satisfaction is very important to us. I understand General Manager Lucas has already been in contact to have your concerns addressed. Thank you for giving us the opportunity to address your concerns. Please feel free to contact us any time should any other issues arise.

Google
Emma Chilton

Oct 24, 2023

StarStarStarStarStar

Reply from the business:

Oct 24, 2023

Emma, We appreciate your wonderful 5 star rating! Enjoy the rest of your day!

Google
Teresa Hernandez

Sep 24, 2023

StarStarStarStarStar

Reply from the business:

Sep 24, 2023

Teresa, We thank you for the awesome five stars and we hope you enjoy the rest of your day!!!

Google
BiggzAd

Jul 24, 2023

StarStarStarStarStar

Excellent service Excellent work. Let me just say during a day of constant downpour of rain for a couple of days I drove my suv in some high water. It destroyed my under carriage car shield and damaged my fuel pump and fuel line. As a result gas was leaking from the damage. It was so strong I was getting headaches. Ryan who was Excellent in his diagnosis told me from jump that he couldn't and wouldn't allow me to drive my vehicle due to the damage. A single spark could ignite the fuems, it was definitely hazardous. Not even a week later my vehicle was in perfect condition.

Reply from the business:

Jul 24, 2023

BiggzAd, We are pleased to know that Ryan and our team provided excellent service, repaired the undercarriage, fuel pump, and fuel line of your vehicle, and completed the work within a week! We thank you for the awesome five star review and we hope you have a remarkable week!!!

Google
Margaret Handley

Jun 24, 2023

StarStarStarStarStar

Easy drop off and pick up. Keeped me informed all the way through so there was no surprise at the end. Employees was very helpful and politely. I would use them again.

Reply from the business:

Jun 24, 2023

Margret, We are delighted to hear that our team kept you well informed all the way through and were helpful as well! We thank you for the awesome five star review and we hope you have a fantastic Monday!!!

Google
Michael Holmes

May 24, 2023

StarStarStarStarStar

Great people, great work

Reply from the business:

May 24, 2023

Michael, We are thrilled to know our team provided such great service and repairs! Thank you for your feedback and 5 star review!