The front desk ladies were great and were truly sincere. It took them about 3 months to fix my truck after hitting a deer. From a distance the truck looks pretty good, but up close you can see the flaws. Paint work looks good, but there is a large noticeable panel gap between the hood and fender. They also created a problem that I didn't have prior to the repair - significant tire rub when turning right. Took it back to the shop, and the production managers response was "its a new wheel well, it'll go away." It hasn't gone away. Almost 20k in repairs, and this is what I'm left with. Wouldn't recommend if you're looking for a quality repair. Edit- thank you for the response, but I feel the need to clarify what my issue is - first, I understand you have no control over back ordered parts. What frustrates me with the rental situation is you told me multiple times that you had it handled, but I still kept getting calls from enterprise saying it would be reported stolen. The only time it was actually resolved was when I had to leave work to drive up there and get it resolved in person. And I definitely appreciate you guys stepping up for the rental, even though it wouldn't have been an issue had it been done when it was promised. But I understand parts shortages, you can't blame me for that either. And you can't claim using aftermarket parts would have made these massive panel gaps any worse. Regarding the tires, yes they are larger than what GM originally put on THIS truck, but they are the exact same size wheel that GM puts on the RST and TrailBoss trims. 275 60 R20. They are not out of factory spec. But again, like I told you, they never rubbed before. And I put these tires on here the day I drove the truck off the lot. Beth and the other front office staff were fantastic, and this was not directed towards those ladies at all. But Brodies people skills leave a lot to be desired. I know things will never be factory/showroom perfect following a collision repair, but I felt like a GM dealer should've done better. You claim you didn't cut corners, but these panel gaps say otherwise.