They lied about something else needing to be fixed before the alignment could be done. So I said do it. Cost just under $500 and it didn't need to be done. They also left the rims off the wheels and put them in the backseat. Not happy at all with what happened but life is life and it's not the first mechanic shop to try to rip off a lone female.
Reply from the business:
Apr 24, 2024Hello Goddess Bliss, we're sorry to hear about this mix-up with your alignment service at one of our locations. We'd love to make sure your concerns are addressed as we value you as a customer. Please provide us with your contact information, invoice number, and complete details of your visit by emailing socialcare@bfrc.com. Thanks for choosing Firestone, and we look forward to receiving your email. ^Nicholas