These guys are super sweet!! My phone fell behind my charging station & one of the employees tried to get it out. We were to go back the following day to have them remove the console to get it, but my son was able to get it out. The price we were quoted was very reasonable, so we would definitely do business with them if needed!!! Thank you again for your kindness & caring. Sometimes, it's hard to find a business that really cares about their customers!!!