Don’t use this towing company unless you want to be left stranded on the side of the road and left hanging for hours. Our vehicle broke down about 30 miles outside of Hays, KS where this company is at. We called at 1 pm, and the guy said he was headed our way. 3 hours later and still nobody showed up. We tried calling back numerous times and there was no answer. It went to his voicemail a number of times, which was full, so we couldn’t leave a message. Disappointing of a towing company to say the least. Would definitely recommend Ellsworth Service Center Towing & Recovery instead. They picked us up within 20 minutes of us contacting them.