Briggs Auto Body Topeka
Auto body shop in Vermillion, Kansas
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Professional, friendly customer service. Great communication. Went above and beyond- fixed my key fob and tire pressure indicator- car came back better than before the accident.
Reply from the business:
Jul 24, 2023Nathan, thank you for the positive feedback! We strive for 100% customer satisfaction and love getting our customers fixed up and back on the road! Let us know anytime you have any auto body needs, we are always here to help!
Friendly staff
Paint work was awesome
Awesome place to go. My wife’s car was sideswiped. It was a 2016 and they were able to match the paint like nothing ever happened.
Reply from the business:
Jul 24, 2023Adam, quality work is the name of our game and we are glad you are happy with the color match! Let us know if you ever need anything and we can get you fixed up!
Abraham at Briggs is by far the best car dealer I've ever worked with. He's kind and compassionate. He bent over backwards to find me exactly what I needed in a vehicle!
I was in a car accident few months ago. I patiently waited about 2 months to get my car back after taking it to Briggs. They were short staffed, and I understood. When I got my car back I immediately began having issues. I had to return to their facility 6 times AND twice to a Toyota dealer. Briggs didn't have the tools needed to properly fix my car. Tucker helped as best he could, but dealing with the rest of their crew is a waste of time. My car still has issues. When I went into Briggs the 5th time some other guy told me, and I quote "we can't keep doing this" to which I agreed, if only they would have gotten it right the first 4 times. I presented them with the problems, and pictures, but it didn't help. After telling me there was nothing he could do another customer walked in and his demeanor changed to "but I'm not turning you away". Told them I was going to the Toyota dealership, and Toyota was able to tell Briggs I was right and what the problem was and how to fix it. Save yourself the headache. Don't go to Briggs. If you do, stick with Tucker. Don't talk to his colleague behind him.
Got a driver's side window replaced for my Dodge Ram. Service and installation were great however, I have this 4 stars because I had to call 3 times just to find out what was going on and when my truck would be ready. I do recommend but they need to get their act together with communicating with their customers.