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Carole Summers

May 24, 2023

They did a good job replacing the bumper, etc on my SUV. I really liked the daily texts on my cars progress. It was ready when they said it would be. Nice employees.

Carole, We are pleased to hear that our team did a great job and kept you well informed throughout the repairs and that you are satisfied with the overall service. We hope you have a great week!!

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Isaac Springwater

May 24, 2023

Great place. Kept in contact. Had the car looking brand new!

Isaac, We are happy to hear that our team kept in contact with you about the repairs and made your car look brand new! We thank you for the awesome five star review and we hope you have a splendid weekend!!!

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Luke Robson

May 24, 2023

Very friendly and nice speed of service.

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Michelle wilks

May 24, 2023

Michelle, We are sorry to see a 3 star rating and understand that the GM Todd has contacted Jimmy in regards to the concerns. Please advise if you need any further assistance and we apologize for your experience.

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Mary Mitchael

May 24, 2023

I am writing to warm customers. Service was aweful, associates are disrespectful, and they don't follow up or call when they say they will. They also did a poor job on the repairs. They came highly recommended by our insurance company & were paid in full even thought 1/2 of the repaires were not complete after a year. We had to consistantly follow up. It was a very stressful experiance Go somewhere else! Noone called to follow up, even after the review.

Mary, We are sorry to hear about the services you received and understand the location has reached out. Please advise if you need any further assistance, we apologize for your experience. Thank you

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Carl Gaul

May 24, 2023

Very disappointed in this business. Went to the Andover KS office and was told my car would be sent to the Wichita east side location. Repeatedly told they would call me to schedule. Told my insurance company they would call. 2 weeks after the estimate, they still have not scheduled. Now their Andover branch is closed. Obviously they do not want my business, they closed their office to avoid me LOL.

Carl, Thank you for your feedback. We are disappointed to hear that our service did not meet your expectations. Customer satisfaction is very important to us. I understand General Manager Payton has been trying to get in contact to have your concerns addressed. Please feel free to contact us any time should any other issues arise.

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Gloria Wallace

May 24, 2023

Gerber is the best. They go over and beyond. Their work is excellent. The customer service is excellent. I think they are some of the best to ever do body work.

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April White

May 24, 2023

Amber, Todd, Chris. Rock stars. All day.

April, Thanks so much for the 5 star review!

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gerald henry

May 24, 2023

My wife hit a deer and they fixed it up like new in 2 weeks.

Gerald, Thank you for the awesome review. We appreciate the feedback and hope you have a great week!!

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Joe Bearden

May 24, 2023

They fixed my vehicle very nicely

Joe, We are happy to hear that our team fixed your vehicle very nicely! We thank you for the awesome five star feedback and we hope you have a spectacular day!!!