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Stephanie

Jan 24, 2024

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I took my car to this shop after hitting a deer in August 2022, because they were the only ones open on a Sunday otherwise I would of gone somewhere else. What was supposed to be a one week job turned into almost 2 months and I use my car for income as I am an Uber/Lyft Driver. And they didn't even offer once to give me a loaner or compensate me for taking way longer than they needed too. Very bad work and even worse customer service. When I got it back the paint didn't match, the hood doesn't line up properly, the headlights are only partially bolted down( one bolt each instead of two), missing clips on plastic liners and protectors so the plastic liner underneath my car starting breaking off and dragging less than a month later with no further damage being done by me driving, and so then the front bumper started hanging off on the right side also as the plastic bracket that it clips into it on that side broke in 2 weeks and I had to zip tie my bumper back on the right side, the right front quarter panel is pitting as well as the hood from the bad paint job they did not do a good job for me at all and they got over 8k from my deductible and insurance to be able to fix my car the right way and instead the took the money and did cheap, poor work. I would not use this shop as it seems like they will pocket all your money and the insurance money and do a subpar job and their "new parts" will start coming off or not be lined up properly within a couple weeks beware of this shop. I honestly don't know how they are still in business.

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