Did not follow through with anything they agreed. My hood isn’t aligned. OEM parts were not used. My door handle was broken/gets stuck after repairs didn’t have that issue before. Head lights/assembly were not corrected like promised. Agreed to total out the car then at last minute said that’s not what the numbers show. Also agreed to do a payment plan for a month or so for the deductible- then after two weeks we received a notice/voicemail stating we had until the end of the week. Every time i tried to call to discuss this i was told the person i needed to speak to was out of town or on vacation. I was constantly told they were too busy to answer phone calls and they couldn’t call back. I will no be returning not even to have the door handle fixed like y’all said. Sadly i picked you guys when my first choice was the best body shop- I’ll continue to go there and recommend everyone else does too!