Sara was extremely helpful in helping you understand the whole repair process on your vehicle. Repairs looked amazing!!!

Sara gave great customer service,and really helped me understand the whole process, Awsome company!!

Sara was so helpful and very kind. She answered all of my questions. She was accurate and worked in a timely matter!

New to the Wichita area, I had no idea where to have my car towed after being involved in an accident. Thankfully, "Wichita Collision & Dent Ctr" was an option on a Google search. I was more than relieved when I was greeted by Sara who assured me everything would be ok. It was late eve but in no way did she make me feel rushed. Sara answered my questions and issued me a loaner car. The following week, Blake helped me when there was confusion regarding my claim and the amount of damage to my car. Though I hope I don't soon need the services of an auto body shop, I would go nowhere but here. Highly recommend!

I recently hired the services of Wichita Collision and Dent Center in Wichita, Kansas, and was assisted by Blake Baysinger, the project manager. From the start of our traumatic accident, Blake worked with my wife and me, displaying outstanding communication skills and empathy that our family needed during this difficult time. He listened to my wife’s needs and had our damaged car picked up from our home the day after the accident. I contacted Blake shortly after my wife told me he was taking excellent care of her. He offered many forms of communication that I needed as I worked all business hours. Blake listened to me and identified what I needed to resolve our issue. He worked with our insurance company, American Family, and introduced me to some of his external peers to answer questions that he could not answer. From day one, he was the leader of our project and went above the call of duty in every way we expected. I am impressed with Blake’s professionalism and dedication to his work. He is a true professional who went above and beyond to ensure that we were satisfied with his services. I will definitely use Blake again in the future and will be recommending him to friends and family in the Wichita Kansas Area. We have no complaints and know that we have a reliable professional if we ever need his services again. Thank you, Blake, for your outstanding work! You are the best I have ever used in my 40+ years. 9-17-2023

The fact I called to get and estimate and the receptionist took my info sent me a text to send pictures, vin, and paint to and she’d get me an estimate asap Tuesday after Memorial Day. Nothing was received and I even followed up twice. Here we are three weeks later and nothing still I called no response. Terrible customer service experience and if you have to follow up as a customer or potential customer is poor sign. Hopefully they’ll read this and be more mindful.

Sara is so sweet and polite they did amazing job on my car

Blake has been extremely helpful and resourceful for me in a situation I’m in for a very poor body shop repair at Norris Collision. My insurance paid the body shop almost 5k and has charged me for a claim and has told me there’s nothing they can do and then I would have to take my car to another body shop and be out all the money again.