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0 Reviews
Auto body shop in Topeka, Kansas
0 Reviews
Wow, this place is a joke!! It only took over 2 weeks of getting the run around before we found a lady that could get us a refund check. Everyone one in there is very careless when working on your vehicle. It goes in for repairs but comes out half done and new scratches on the vehicle
Reply from the business:
Dec 24, 2023We are deeply sorry to hear about your disappointing experience at Laird Noller Collision Center. Your feedback is crucial to us, and we sincerely apologize for any inconvenience and frustration you've encountered during this process. We understand the importance of timely and thorough repairs, and we regret that your expectations were not met. This is certainly not the level of service we strive to provide, and we want to assure you that we take your concerns seriously. Our team is committed to resolving this matter promptly, and we would appreciate the opportunity to discuss your experience in more detail. Please expect a member of our management team to reach out to you shortly. We value your feedback, and we want to make things right. We appreciate your patience as we work to investigate and address the issues you've raised. Thank you for bringing this to our attention, and we look forward to the opportunity to make amends.
Reply from the business:
Aug 24, 2023Thank you for your review!
Reply from the business:
Jun 24, 2023Thank you for allowing us the opportunity to earn your business. Please don't hesitate to reach out for your future automotive needs.
Reply from the business:
May 24, 2023Thank you so much for your review and thank you for your business!
Reply from the business:
May 24, 2023Thank you for taking the time to review us and thank you for your business!
Reply from the business:
May 24, 2023Thank you so much for taking the time to share your review!
Reply from the business:
May 24, 2023Thank you so much for your review.
Reply from the business:
May 24, 2023Thank you so much for your business and your review.
Reply from the business:
May 24, 2023Thank you so much for taking the time to review us and thank you for your business. Please don't hesitate to reach out for your future automotive needs.
We had totaled our car and it was brought to this Collision Center because it was a total loss. We are not from Kansas so we were unfamiliar with the area and felt like our heads were spinning with the details on what to do with car insurance/new car etc. While retrieving our belongings the manager Terry Allen came out to see if we needed any help. He assisted us with troubleshooting how to take our car top carrier off the car and onto the new one. He was so incredibly nice in a very scary time in our life and his guidance and assistance was very comforting. The ladies in the office were so kind, too. They made our experience so much better and I'm glad we chose this Collision Center after our car wreck. Thank you Terry and staff at Noller Collision Center! Not only are you superhumans for handling the Kansas heat (seriously) but your professionalism and kindness made our days in Topeka that much better!
Reply from the business:
May 24, 2023Thank you so much for sharing your experience with us! While we hate for anyone to be in an accident, we are so happy we are able to be there for your when you need us most. Insurance companies are difficult to deal with, and we do our best to make everything easy and stress free. Thank you for trusting us with your business. Please don't hesitate to reach out for any questions or concerns.