Firestone Complete Auto Care
Auto body shop in Topeka, Kansas
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Nice friendly atmosphere, professional, gets the job done right the first time.
Always get vet what I pay for great quality work at a fair price
Reply from the business:
May 24, 2023Thank you for choosing Firestone! ^Mariah
Bad service will never be back
Reply from the business:
May 24, 2023Hello John, we'd be happy to address any service issues that you may have encountered Please feel welcome to email us at socialcare@bfrc.com with the details of your visit, the store, any related invoice numbers, and the best contact information for you. We value you as a Firestone Complete Auto Care customer and look forward to receiving your email. ^Cali
Need to check the tires between oil change. And getting on the highway they helped me out for piece of mind!
Very courteous & polite employees! They try to get you in as soon as possible & give you detailed information about your vehicle's inspection!
My respects for the guys who work here. Excellent service and very professional. Keep up your great attitude and honesty.
Reply from the business:
May 24, 2023Hi Chridam, we're so happy to hear that you had a positive experience at the store. Thank you for sharing this feedback with us. We value your business with Firestone. ^Bryan
Fast and efficient get the job quick and at a decent price
Reply from the business:
May 24, 2023Hey there, John. We're delighted to hear that you had a great visit to our store. Thank you for choosing Firestone. ^ Angie
Rebalanced my tires purchased there a month ago. No charge. They have a major staffing shortage but are trying to work through it.
Best place to go and great customer service
Reply from the business:
May 24, 2023Hi Christina, We are delighted to hear that you had a 5-star visit, and we hope to see you again soon. Thank you for choosing Firestone for all of your auto care needs. ^Sarah
Unfriendly staff and misdiagnosed my vehicle
Reply from the business:
May 24, 2023We strive to deliver excellent service, and to treat you like family, Karl. We'd like to learn more about your experience with our Topeka store, so it can be addressed. Please email us at socialcare@bfrc.com with the complete details, store's full address, your contact information, and invoice number. We look forward to assisting you, and thank you for choosing Firestone. ^Jason