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CARSTAR Crystal Lenexa

Auto body shop in Talmage, Kansas

5
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40 Reviews and Ratings
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Daquawn Burgin

Oct 21, 2023

StarStarStarStarStar

Great service, kept me updated through the process, they actually finished my car a week earlier than expected !!, they went above and beyond…. all my tires were aired up, they cleaned the inside of my car, gave it a nicee little car wash… i would highly recommend

Reply from the business:

Oct 21, 2023

Hi Daquawn, thank you so much for the positive review! We're glad you had a great experience at CARSTAR Crystal Lenexa. We're grateful you chose to bring us your business, and if you ever need our services again, we'll be happy to see you.

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Denise Lincoln

Oct 21, 2023

StarStarStarStarStar

It is a few months since CARSTAR worked on my Toyota Tacoma after an accident. I am still amazed at the beautiful job they did and in a very timely manner. The frequent updates on the progress throughout the entire process was fantastic as well. I HIGHLY RECOMMEND this business!!

Reply from the business:

Oct 21, 2023

Thanks for sharing your positive experience, Denise! We strive to be the best in the business, and we're glad to hear we accomplished that goal.

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Melanie Nyberg-Habib

Sep 21, 2023

StarStarStarStarStar

I had a great experience with Crystal Carstar. The repair was completed as scheduled (it was scheduled for a week, and it lasted a week). The staff was always kind and personable, and made me feel comfortable throughout the process. They worked with me on specific requests, and left me with a repaired, washed, and vacuumed car. Five stars!

Reply from the business:

Sep 21, 2023

Hi, Melanie! Thanks for the wonderful review! We're glad to hear you had a great experience with us. If you ever need our services again, we'll be happy to welcome you back into our shop!

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David Hartel

Sep 21, 2023

StarStarStarStarStar

I recently had some auto work done on my Honda Accord at Carstar Crystal Lenexa, and I must say, I am extremely satisfied with the service I received. Not only did they fix the issues with my car efficiently and effectively, but they also went above and beyond by detailing my car. The staff at Carstar Crystal Lenexa were friendly and professional from the moment I walked in. They took the time to listen to my concerns and thoroughly explained the repairs that needed to be done. I appreciated their transparency and felt confident in their expertise. The work done on my Honda Accord was top-notch. The technicians at Carstar Crystal Lenexa clearly knew what they were doing and took great care in fixing my car. They used high-quality parts and ensured that everything was working perfectly before returning it to me. What really impressed me was the fact that they detailed my car as well. When I picked it up, it looked brand new both inside and out. They had cleaned every nook and cranny, leaving my car looking and smelling fresh. It was a pleasant surprise and showed their attention to detail and commitment to customer satisfaction. Overall, I highly recommend Carstar Crystal Lenexa for any auto work you may need. Their professionalism, expertise, and dedication to customer service are truly commendable. I am grateful for their excellent work on my Honda Accord and will definitely be returning for any future automotive needs.

Reply from the business:

Sep 21, 2023

Hi, David! Thanks for the wonderful review! We're glad to hear you had a great experience with us. If you ever need our services again, we'll be happy to welcome you back into our shop!

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Shyann Stepp

Aug 21, 2023

StarStarStarStarStar

After I hit a deer, this was one of the places recommended by my insurance company for repairs. They did a great job, it looks like new again & it was done in the expected amount of time. They even replaced our hubcap so that it would match the rest as one had been knocked off at one of those automatic car wash places. The attention to detail is much appreciated!

Reply from the business:

Sep 21, 2023

Hi, S! Thanks for the wonderful review! We're glad to hear you had a great experience with us. If you ever need our services again, we'll be happy to welcome you back into our shop!

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Cindy Bunker

Jun 21, 2023

StarStarStarStarStar

I have gone to Car Star at least 4 times for body work. They are hands down the best in every category - high quality work, they don't use cheaper parts requested by insurance companies if they don't meet Car Star's standards, quick processing from intake to completion, rental car partnership with Enterprise that makes it super easy after dropping your car off, including allowing you to drop the rental at Car Star when done, places your car in a secure location overnight, very professional communications. Plus they clean the exterior very well when done, including the tires, and there are no grease/dirt stains or marks on the interior, which happens all the time when using other auto repair/maintenance shops. There's absolutely no reason for me to go elsewhere due to Car Star checking ALL the boxes and doing it very well.

Reply from the business:

Jun 21, 2023

Hi, Cindy! Thanks for the wonderful review! We're glad to hear you had a great experience with us. If you ever need our services again, we'll be happy to welcome you back into our shop!

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Kathryn Fuger

Jun 21, 2023

StarStarStarStarStar

Carstar Crystal Collision in Lenexa provided extraordinary service, repairing the entire right side of my car after a collision and fully detailing my car before I picked it up. I received accurate updates, car repairs to perfection completed two days earlier than projected, and respect and kindness from all personnel. Thank you so much! I highly recommend your business to others.

Reply from the business:

Jun 21, 2023

Hi, Kathryn! Thanks for the wonderful review! We're glad to hear you had a great experience with us. If you ever need our services again, we'll be happy to welcome you back into our shop!

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Judy Goff

May 21, 2023

StarStarStarStarStar

I got my glass replaced in my driver side window because it was busted when I was robbed. Carolyn was the first person I spoke to and she was super professional, very friendly and reassuring. State farm gave me several phone numbers to call and I chose this one and it was the first and last call I made. Carolyn being the first person to respond is the impression that she gives about this company's professionalism and standards of great service. A gentleman who worked on my car, I forgot his name he was very detailed and concerned about getting the work done as soon as possible. I will always come back to this business if I need repair on my car

Reply from the business:

May 21, 2023

Hi Judy, thank you so much for the positive review! We're glad you had a great experience at CARSTAR Crystal Lenexa. We're grateful you chose to bring us your business, and if you ever need our services again, we'll be happy to see you.

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Colonel RJB

May 21, 2023

StarStarStarStarStar

Thank goodness Carstar is the premier choice of USAA for auto/truck body repair. I would not trust anyone else for auto body repair, minor or severe as in my case. My 2013 Ram looks and drives like brand new.

Reply from the business:

May 21, 2023

Thanks for sharing your positive experience, Colonel! We strive to be the best in the business, and we're glad to hear we accomplished that goal.

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Madison Meadows

May 21, 2023

StarStarStarStarStar

Ferres was very kind and informative with my repair. The car star team did an AMAZING job with my car! And was on time with repairs. Will definitely recommend and use this business again. Thank you for your hard work and attention to detail!

Reply from the business:

Jun 21, 2023

Thanks for sharing your positive experience, Madison! We strive to be the best in the business, and we're glad to hear we accomplished that goal.

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