My husband lost a day of work waiting on them to repair our awning. Said they'd be there between 11-12. Never showed up not even a phone call. My husband called them after 5pm and NO explanation why they didn't call.
Reply from the business:
Jul 20, 2023Understand that you lost time waiting on us to come by to repair your awning. I ended up getting tied up with my prior appointment that took a lot longer than expected. Was unable to get away to call. I explained that while on the phone to him. Sorry that I was not able to break away or realize that it was getting late. I was focused on the work I was doing.
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