These people are Professional Con Artists. I sent my vehicle in there to be diagnosed, as I knew it needed work. After their assessment, ABBY called to tell me it was going to be $2500, which I planned for and would've paid cash. Abby was laughing at me (WITH John Stump whispering obscenities) saying my vehicle was a pile of junk! How unprofessional and embarassing that I would trust these people. Abby said that COMPLETE CAR CARE prefers to do ONE or TWO things at a time to a vehicle AND THAT THIS WAS TOO BIG OF A JOB FOR THEM. She, then, stated that I owed them $50 for differential fluid, which they didn't inform me it was needed. VERY NASTY PEOPLE, Abby informed me they'd be closing at 5:30p.m. When I showed up at 5:15 to settle up face to face, they were 'closed' and MY WORK VEHICLE WAS LOCKED IN THEIR SHOP!!! I eventually got ahold of BAUM, (who was on the phone with police) and he accepted my $50... and pocketed it. Which I thought was interesting, since the register was right there. Since I wrote down their diagnosis, I went to auto parts stores, myself, fixed the truck (super easy and considerably less money)... 300,000 miles and running strong! Jokes on them. Oh, and they started telling people I was a drug-user (PROJECTION?). USE EXTREME CAUTION: JOHN STUMP HAS SEVERAL YEARS EXPERIENCE AS A DRUG ADDICT AND CRIMINAL IN KC AND ABBY HAS LOST BOTH OF HER (very gifted) CHILDREN TO HORRIBLE DRUG ABUSE. DO NOT TRUST, NOR INVEST IN, COMPLETE CAR CARE, their business is a sham funded by ROBERT BAUM MOTORS (because who's gonna hire people like this?).