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AAMCO Transmissions & Total Car Care

Auto body shop in Salina, Kansas

3.5
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16 Reviews and Ratings
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Josselyn Rios

May 4, 2024

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IF YOU WANT REAL SERVICE DONT GO HERE. My man took his maxima to get fixed and after paying 4500 the car still has the same issue. Please don’t take your car here.

Reply from the business:

May 4, 2024

Hi Josselyn, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. If you'd like, please contact us to make your experience a positive one. Chad Raymond, Owner 46330@aamcoemail.com

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David Annis

Apr 25, 2024

StarStarStarStarStar

My 2010 chevy tahoe transmission went out. John and his crew in salina ks is the best for getting my vechle back on the road. Thank you

Reply from the business:

Apr 25, 2024

Hi David, thank you for your kind review; we are happy to pass along your comments to the team here at AAMCO! We always love to receive great feedback. Chad Raymond, Owner 46330@aamcoemail.com

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Amy Allen

Apr 25, 2024

StarStarStarStarStar

John took can of my Jeep baby the best!!

Reply from the business:

Apr 25, 2024

Hello, we're happy to hear you had such a positive experience with our team! We always love to receive great feedback. Chad Raymond, Owner 46330@aamcoemail.com

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Amy Schwarzer

Sep 25, 2023

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I was on a road trip, 1,300 miles from home and heading to a wedding when my transmission valve began failing. This Aamco took my car back almost immediately, did all the leg work to figure out what was wrong, where parts were, etc. It turned out the repair was covered under warranty, so ultimately I got it repaired at the dealership, which the staff made no complaint about despite helping me extensively. They didn't even charge me for the diagnostic. They were willing and able to do the job very fast had I stayed with them and they were so friendly to a soul lost in the middle of Kansas.

Reply from the business:

Sep 25, 2023

Hi Amy, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Chad Raymond, Owner 46330@aamcoemail.com

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Albert Kline

Sep 25, 2023

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A+ service by John Hillis and crew on diagnosing/replacing my car engine!!! My car broke down near Salina, KS while traveling from CO to OKC where John's crew quickly determined my oil drain plug fell out and my engine seized up. Furthermore, John was a huge help in keeping me calm throughout this out of state ordeal and further helped me focus on successfully making a claim against my local service center in which their insurance determined that they were 100% liable for the damage to my engine, paid for the full cost of a new engine, and I was reimbursed 100% for all my travel expenses. John was really good about keeping me up to date on the progress of my car along with letting me know what's going on insurance claim process. It took about a 2 weeks overall to get my car back...but only 1 day was used by John's crew to get my car back to running like new. Majority of this time was waiting on the insurance company to send an inspector over to look at my car as well as making a determination/processing full payment of the repairs. I highly recommend this shop...especially for their excellent service, professionalism, and expertise!

Reply from the business:

Sep 25, 2023

Hi Albert, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AAMCO. Hope your day is great! Chad Raymond, Owner 46330@aamcoemail.com

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Spencer Klein

Aug 25, 2023

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They were able to get me in and preform a yearly PTU (transfer case) service on my vehicle before I had to leave town for a 1300 mile trip.

Reply from the business:

Aug 25, 2023

Spencer, we are very happy we could provide you with a positive experience! Hope your day is great! Chad Raymond, Owner 46330@aamcoemail.com

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Armachillo Armadillo

Aug 25, 2023

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Brought in my truck with a $3100 one week quote. Ended up taking 6 weeks and $4200. The shop would not give me a straight answer. After 3 weeks I asked nearly every day and was repeatedly told it would be done "today or tomorrow" after getting my truck at the end of week 6, the truck would not drive over 40mph, I had a terrible back fire and awful fuel mileage. I called the shop and they said they could not fix it as it was not the transmission causing the issue. Do not use this shop, I was without a vehicle for 6 weeks... unbelievable.

Reply from the business:

Aug 25, 2023

Hi Armachillo, we're disappointed to hear of the negative experience you had at our location. Our management would like to help turn your experience around. If you're willing, please reach out to discuss what we can do to help. Chad Raymond, Owner 46330@aamcoemail.com

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Kamisha Hill

Aug 25, 2023

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If I could give less than a star I definitely would . This shop is the most unprofessional place I've ever used. I was repeatedly told what I wanted to hear not what was the actual truth .. the manager John has no idea what he is doing or what a manager should do. I also run a very successful business and if I had him as a manager or employee he wouldn't be there long. He promises things he shouldn't just to get your money. I have paid with cash for a transmission to be rebuilt 5608.80 in cash waited longer than promised for it to not even start the day I picked it up due to the mechanic not putting into part completely or so he said and since it was right at close I trusted he was right it was a 1 tome thing but not the case for the next few days it would occasionally not start unless I moved the shifter in and out of park I called John on Friday afternoon and was told it just needed an adjustment and to bri g it back however i run a business and it was friday afternoon busiest day for my restaurant so monnday was when i planed to return with it over the weekend I noticed it was not working correctly it had very little power when entering the interstate once it got up tp speed it seemed OK but each and every time I would again not have the proper power when getting on the interstate. On Monday I returned with my car the mechanic ( not the manager) rode in the car and said it takes a few weeks for the computer to relearn and it was normal. I said I needed to go out of town 3 hours away and he assured me it was OK to travel . Not a full 2 weeks from picking up my car it's now back in their shop in need of the same repair it stopped working I was told they would get right on it at 1130 am as of 530 pm it hadn't even been looked at and had just been pulled into the bay and was not going to even be looked at until morning. John had no clue what's happening in his shop he promises things he shouldn't and he has no business being a manager . I am a general manager and can definitely say I would handle this situation completely different I would be honest with the customer to start with .. do not believe John if you decode to use this shop. He doesn't do anything a manager should he has no idea what goin on in his shop he isn't a mechanic he has no people skills and overall is just a lier making commission on my hard earned money and yet I'm just suppose to " give him the benefit of doubt" as he said at 535 pm promising me yet again something he already promised and failed at. I do not believe or trust anything he says and neither should anyone else 5608.80 cash lesson learned go to anybody besides this shop

Reply from the business:

Aug 25, 2023

Hi Kamisha, we strive to maintain excellent business relations at AAMCO. Please reach out directly to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon. Chad Raymond, Owner 46330@aamcoemail.com

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MtZ

Jul 25, 2023

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Nice shop to do business with just wish there was more leeway on where they can shop for parts so as not to be too expensive for the customer. Spent more on the work I had done here than what is owed on the vehicle itself. I can find lower priced parts by searching other avenues, then they should be allowed to do that also and not have to go through just certain companies who raise prices exponentially just to make a large profit off the consumer.

Reply from the business:

Jul 25, 2023

Hello, we appreciate you taking the time to leave us this feedback. If you'd be willing, we would like to speak with you directly to discuss ways to improve your experience with AAMCO moving forward. Thank you for your input, and we hope to hear from you soon. Chad Raymond, Owner 46330@aamcoemail.com

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Mitchell Burkett

May 25, 2023

StarStarStarStarStar

They were very nice, and gave great information to help my car at no charge. It means a lot to me that they were working for my best interest.

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