Log in Get Started
Google
Macye Williams

Nov 24, 2023

StarStarStarEmpty StarEmpty Star

Don’t bother trying to call. They never answer their phones. Go in person. Have been trying to get ahold of anyone for days, finally got the front desk girl. I received one voicemail from there and that was it. They don’t have a voicemail box, so you will be on hold for most of the day. I have been on hold for all of my hour long lunch breaks Mon-Thurs this week alone with one call back. Understand if it’s busy, but turns into a lack of communication from there. They won’t call you unless you catch them over the phone and ask for a call back. Again, if it’s busy that’s fine. But communication is awful. No review on car work, I haven’t gotten my car back because of the above issue. Hopefully soon.

Reply from the business:

Jan 24, 2024

Thank you for bringing this to my attention. I apologize for lack of communication and poor customer service you experienced. I would like an opportunity to address your concerns and to earn your business, please contact me at acass@baronauto.com. I look forward to speaking with you. Aaron Cass Collision Manager acass@baronauto.com

{{totalComments}} Comments

There is no comments yet. Be the first one to comment!

Get in touch with an Expert today

Grow your business starting today!