I am so appreciative of Merriam Auto Body! I have used them for my daughter's car last year. They didn't try to sell me on full panel replacement or unnecessary painting. Just today, I pulled away from a curb and damaged the underside of my car. Jeff, at Merriam Body, worked through his lunch to make the car drivable until they are able to get it in for repairs. Both times I've been to the shop, a friendly representative has come out to the car, taken lots of pictures and explained what I can expect in terms of repairs. The shop was very busy today, but felt heard and cared for. Thank you!
Reply from the business:
May 24, 2023Thank you so much for you wonderful review, Merriam Body Shop technicians and office staff take pride in customer service and will always go above and beyond to make our customers feel important. All jobs are equally important and we enjoy the surprise looks when you get your vehicle back in mint condition.