I have used Metro in the past for several years and was very happy with the service they provided. I called them requesting to come in for an estimate. When I told them the car was a Plymouth Prowler, they flatly refused to even look at it. I explained it was some bad scrapes under the front due to curb rash, nothing serious. They still refused. I cannot understand why they are so closed minded about this vehicle. It looks like I need to find another shop for any future work.

I would give them more stars if I could. Their work is perfect. Staff is no nonsense and gets the job done on time. In fact they were finished sooner than they estimated. The car was returned to me cleaner than when I got it back from the detailer.

What was supposed to be a 3 day repair has now been 2 weeks. No phone calls. I have to call them to find out what’s going on with my car. First it would be done Wednesday, then Friday, and now it’s Saturday and I’ve heard nothing. Place has gone downhill since Dennis left. Used to be great—have used them many times in the past.

Auto and truck repairs and painting. Very fair in pricing. Quit paint jobs.

Spoke with Valerie from this business, called (3way) with my wife asking when the vehicle will be done , we had already received a message that it be done the 7th, she advised that it wouldn’t be done , but never called or messaged to advise us of this news, at some point me and my wife were speaking at the same time , realizing that we can’t communicate this way I shut up , at that point Valerie tells my wife she needs to quite down, my wife explained my husband is no longer speaking , why are you speaking to me this way , Valerie hangs up , call back no answer , called again spoke with boss he was polite advised of ETA for vehicle to be finished, my vehicle at this point my vehicle has been there 2 weeks , to be honest I don’t think they care you hear black voices and all customer service goes out the window , we’re hard working people working on our degrees, why do we deserve to be treated that way. We just want to be treated like human beings , is that to much to ask for. I’m dropping GEICO insurance customer service is 0.