Sailors Auto Care Clinic, Inc.

Auto body shop in Prairie Village, Kansas

5
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40 Reviews and Ratings
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sharon kathrens

Mar 25, 2024

StarStarStarStarStar

My subaru wouldn't start. Had AAA jump start it. When I called Trip at Sailors, he said to go ahead and bring it in for a look. I trusted him completely. He didn't have see any problems but wanted to keep it over night to see if it would start in the morning. It did, thank goodness. He just wanted to make sure all was well. I did not feel ripped off and he was honest about not knowing exactly what happened. I WOULD ALWAYS GO BACK TO SAILORS FROM HERE ON OUT.

Reply from the business:

Mar 25, 2024

Dear Sharon, Thank you for sharing your experience with us! We're glad to hear that Trip could assist you with your Subaru. It's always our priority to ensure that our customers receive honest and thorough service. We appreciate your trust in us and are happy to know that your vehicle is back on the road. We look forward to assisting you in the future. Safe travels!

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Bob Sailors

Feb 25, 2024

StarStarStarStarStar

On time,done right and for the agreed upon price. They care.

Reply from the business:

Feb 25, 2024

Hi there, Bob! We're thrilled to hear that you had a positive experience with us. Punctuality, quality, and transparency are at the core of what we do, and we're glad to hear that it met your expectations. Thanks for taking the time to leave us a review! If there's anything else we can do for you in the future, don't hesitate to reach out. Safe travels!

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Billy Purpura

Feb 25, 2024

StarStarStarStarStar

Great service, and consistent updates from Kipp. I highly recommend Sailors.

Reply from the business:

Feb 25, 2024

Thank you for your positive review! We're glad to hear that you had a great experience with Sailors Auto Care. We appreciate your recommendation and Kipp will be happy to know that you appreciated the consistent updates. We're here to help with any future auto maintenance needs you may have.

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Sarah Sapenoff

Feb 25, 2024

StarStarStarStarStar

An auto part shop sent me here in the midst of a melt down because I thought my car was breaking down. I was instantly greeted by Kip who was calm, cool, collected and was able to get me in right away. The work was done right and in a timely manner. What mattered the most to me was that he didn’t try to pull one over on me since I am a young woman that doesn’t know any better and was by myself. Although I was able to get my dad involved I still believe Kip would’ve performed honest work no matter what. An old fashion ma and pa type shop that you can trust.

Reply from the business:

Feb 25, 2024

Thank you for taking the time to leave us such a wonderful review! We're glad to hear that Kip provided you with excellent service and made you feel comfortable during a stressful situation. Our team is committed to providing honest and trustworthy service to all of our customers, regardless of their background. We appreciate your trust in us and hope to see you again in the future.

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Jimmy Larkin

Feb 25, 2024

StarStarStarStarStar

Kipp and the crew are honest, sincere and extremely helpful! It’s very nice to have a mechanic that will tell you just what is wrong and exactly what you need without trying to sell you something you don’t need! Highly recommend if you need any work done to get your vehicle in tip top shape!

Reply from the business:

Mar 25, 2024

Thank you for taking the time to share your experience with us! We're thrilled to hear that Kipp and our team provided you with honest, sincere, and helpful service. We pride ourselves on delivering transparent and accurate assessments to keep your vehicle in top-notch condition. Your recommendation means a lot to us! If there's anything else we can assist you with in the future, don't hesitate to reach out. Drive safely!

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Kristen George

Jan 25, 2024

StarStarStarStarStar

Far and away the best auto shop we have ever worked with. Every experience we have had with Sailers we have been impressed by their speed, quality, integrity and friendliness. We have referred several friends there and all have had the same experience!

Reply from the business:

Jan 25, 2024

Thank you for the positive feedback! We're thrilled to hear that you've had nothing but great experiences with Sailors Auto Care. We take pride in providing top-notch service with speed, quality, integrity, and friendliness. Your referrals mean the world to us. Thank you for trusting us with your vehicle needs!

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Shi C

Dec 25, 2023

StarStarStarStarStar

Nov 2023 My car had to be towed to this location after a franchise repair shop made an error. My transmission fluid was leaking. This shop fixed the problem after a couple of days. Sailors Auto Care was aware I needed my car back as soon as possible. They did their best to find and fix the problem in a decent time frame. So far, there is no leaking that i'm aware of. The original shop covered the cost.

Reply from the business:

Dec 25, 2023

Thank you for taking the time to rate us, Shi. We are glad to hear we were able to fix your car in a timely manner and meet your needs. We strive to provide our customers with honest and efficient service. We are so glad to hear that there is no leaking that you are aware of. Thank you for choosing Sailors Auto Care.

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Dean Shepard

Dec 25, 2023

StarStarStarStarStar

Sailors Auto is honest and dependable. Rare qualities in business today. I have been taking my cars there for over 20 years. Highly recommend them for any auto repair needs!

Reply from the business:

Dec 25, 2023

Thank you so much for your kind words, Dean! We are honored to have earned your business for more than two decades and we really appreciate your loyalty. We strive to provide honest and dependable service and it means a lot to us that you've noticed. We look forward to continuing to serve you for many more years to come!

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Joe Vaughan

Nov 25, 2023

StarStarStarStarStar

I am a satisfied customer of Sailors Automotive. As a long time member of AAA Club, I was looking for good service in a smaller, more friendly environment than the big out of town dealerships provide. Sailors is dependable and fairly priced. I do recommend this business.

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Lisa Mulberry

Nov 25, 2023

StarStarStarStarStar

I can’t say enough nice things about this place. I stopped in late after work because I had a screw in my tire and they got me taken care of right away. I’m so thankful because my tire would have probably been flat in the morning. They will be getting all of my business from now on!

Reply from the business:

Nov 25, 2023

Thank you, Lisa! We are so pleased to hear that we could help you out in a pinch! We appreciate your loyalty and look forward to continuing to provide you with great service!