Eveland Bros. Collision Repair, Inc.

Auto body shop in Portis, Kansas

4.5
StarStarStarStarHalf Star
44 Reviews and Ratings
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Ashley Battles

Oct 22, 2023

StarStarStarStarStar

I have been referring people to Eveland Brothers for Collision Repair for over 20yrs because I had excellent service there once in the past. Today - I show up for my 9am estimate appointment and find out that MY appointment was actually for Thursday (not Tuesday). Then I find out that the main thing I'm looking to get an estimate for requires me to leave my vehicle there because they are back logged. I gave them every excuse in the book to turn me away or have me come back in for my estimate ... but instead of taking the easy way out, Eveland Brothers found a way to work me in and get me my estimate. It's good to know that when I have been telling people "Eveland Brothers is a great operation who you can trust to work hard for you" ... I've been telling the truth. Thanks for bending over backwards for a customer!

Reply from the business:

Oct 22, 2023

Thank you for trusting us with your business. We are happy that we could fit you in. We appreciate your wonderful review!

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kathy hilgers

Sep 22, 2023

StarStarStarStarStar

We use Eveland Collision Repair for all our automotive repairs or upgrades for all of our vehicles. Mark is very sharp at what’s available to bring out the beauty of your prize possession. Just ask for Mark & your royal car is going to shine.

Reply from the business:

Sep 22, 2023

Thank you Kathy for your wonderful feedback! We appreciate your trust in the work that we provide!

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Hussam Saleh

Aug 22, 2023

StarStarStarStarStar

It was an amazing experience. I was dealing mostly with Mark but all of them are great as well. These people are professionals and will go out of their way and above and beyond to help you out. Last but not least their work is as professional and you will never feel that your car ever was in an accident. Don’t think twice. Thank you Mark!

Reply from the business:

Aug 22, 2023

Thank you for taking the time to share your review with us! We take great pride in providing our customers with an all around great repair experience.

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Jason Lang

Aug 22, 2023

StarStarStarStarStar

Great people, excellent craftsmanship. Just be patient, as it may take awhile.

Reply from the business:

Aug 22, 2023

We appreciate you taking the time to share your feedback! Thank you!

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faith hargrove

Aug 22, 2023

StarStarStarStarStar

Sean took such good care of the dark phoenix and was very respectful of not only my car, but my schedule. Walking me through the entire process from the estimate, insurance process, communication updates and being honest. I understand in these times that parts might not be available or they will not arrive on time. He was very patient with me and the entire establishment was kind and respectful. I highly recommend choosing Eveland for your car. Hands down worth the wait. I would like to extend my gratitude to all that partook in every detail behind the scenes.

Reply from the business:

Aug 22, 2023

Thank you for your wonderful review. We appreciate you sharing your experience with us and are happy to have earned your recommendation!

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Pat

Jul 22, 2023

StarStarStarStarStar

I had the tesla scheduled for repair, and my father unexpectedly passed away, so I had to cancel. Everyone at Eveland Bros was extremely kind, and they worked me into their schedule when I got back home. I won't go anywhere else.

Reply from the business:

Jul 22, 2023

Please accept our condolences. We were more that happy to work with you and take the stress of a repair off you when you have so much on your mind. Thank you!

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Bev Bruch

Jul 22, 2023

StarStarStarStarStar

Hands down a great experience and my Jeep looks amazing again. Thanks John for everything.

Reply from the business:

Jul 22, 2023

We are pleased to hear it! Thank your for your business.

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Kenneth “KENT” PeKarek

Jul 22, 2023

StarStarStarStarStar

The customer service representative was outstanding. He met me and made me feel at home immediately. We discussed the had ocured and what was the best options for repairs. I am totally convinced that my vehicle is in fact saver and drives better then now then before I brought it to Eveland Bros. Collision Repair. The customers representatives and the shop crew are truly the best of the best. And, will constantly stay in touch with you during the repairs and in fact will continue to inform you as to any newly found issues. Their employees are not only a credit to themselves but also a huge credit and asset to your shop. I totally felt that I got the very best repairs for the for the value of the repairs. Eveland Bros. Collision Repairs will take care of you every step of the way and will discuss everything with you and all the options available to you. I am one very satisfied customer. And, will only recommend Eveland Bros. Bottom, they will take the hassle out of a very confusing situation. Kent

Reply from the business:

Jul 22, 2023

Thank you Kent for your amazing review! We are happy to have earned your recommendation. We will be sure to share your review with our team!

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Beth Brewer

Jun 22, 2023

StarStarStarStarStar

Had a great experience with this repair shop. They made my car look awesome and worked closely with my insurance company. I would use them again if needed.

Reply from the business:

May 22, 2023

Thank you Beth for choosing us for your vehicle's repair. We appreciate your business!

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Mayra M

Jun 22, 2023

StarStarEmpty StarEmpty StarEmpty Star

Took my Mercedes for a collision repair. Took months to order parts, charged more because the parts had gone up in price, since initial quote and paint job was poorly done. I really wanted to love this place.They are pleasant to talk too but they procrastinate too much on our dime.

Reply from the business:

Jun 22, 2023

I am sorry to hear about your experience. You are correct, part timelines are increasingly difficult and much longer than we would like. Unfortunately, parts price increases are common and are determined by the OEM. We have very little control over parts availability/pricing. However, we do have control over our communication with you and the quality and safety of your repair. I apologize if we did not communicate this during your repair. After speaking with our staff, it was obvious that we did not complete the clean-up/detail on your vehicle to our standards. It is my understanding that this has been taken care of and that we offered to have you bring it back at a convenient time for you have anything that does not meet your expectations. We look forward to speaking with you if there is anything we can do to improve your experience. Again, my sincere apologies for your inconvenience.