Both times I went here they screwed it up. The first time I took my vehicle to be fixed and then brought it home and had nothing but problems with it. Now that vehicle is un-drivable. This last time we paid for a brand new tire they gave us a used tire and it went completely flat from a huge Crack in the tire from being so used. Brought it in to have it replaced with warranty and they denied selling us a used tire and basically said we were lying. Ended up charging us for another new tire and not using the warranty. They were extremely rude and made us feel like idiots and liars both times. I will never return and wouldn't suggest anyone else going. Terrible place. Terrible people.
Reply from the business:
May 24, 2023We installed a Mastercraft tire on a loose wheel. Customer comes back 3 months later with Firestone tire with 3/32nd on it. Few issues. We did not install a used tire. Person who paid for it would have noticed it was a used tire. 2nd person installing it would also notice it was a used tire. 3/32 is a the wear bar. Bald. The customer also took the tire on the wheel to take it back for warranty at another shop also. Not sure what is going on here. But we tried to help and sold them another Mastercraft tire at a discount. Good luck at the next shop.