Pool's Body Shop,llc
Auto body shop in Oxford, Kansas
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Reply from the business:
Sep 24, 2023Thank you for your support of our small business
I have used pools 3 different times now so I am very disappointed about what I heard they did to my insurance company. They charged fees that were uncalled for double the normal storage fees, a gate fee when there is not one gate on the property administrative fees that were at least double what they should have been. So I guarantee this will be the last time I will use them. My insurance agent said he has worked with them before and never had a problem till now. My husband and I both feel if they are going to rip off the insurance company then who else will the rip off so I will never use them or recommend them to anyone again. It's sad that things have changed in this way.
Reply from the business:
Sep 24, 2023I'm sorry you feel like this. We only charged our total loss fees. We don't rip off anyone. I wish you would call us and I would be glad to speak to you about this.
Reply from the business:
Aug 24, 2023We appreciate your business.
Fantastic service, both the repair shop and the Hertz car rental. Prompt, helpful, knowledgeable. And more. When you are stressed from an auto accident, this is the place to go!
Reply from the business:
Aug 24, 2023Thank you for allowing us to help you with your accident. We appreciate your business.
Reply from the business:
Aug 24, 2023We appreciate your business
Reply from the business:
Aug 24, 2023We wish we would have earned a 5 star review. Let us know if we could have done something better.
Reply from the business:
Jul 24, 2023Thank you so much for trusting us with your Auto Body needs. We really appreciate your business.
Went there to rent a car,very nice and professional, they explained the charges and fees and basically covered the contract and answered all my questions and concerns,on the flip side their cars doesn't come with xm radio like my last rental from the city last week but they still have good inventory.
Reply from the business:
Jul 24, 2023Thank you for using us for your rental needs
Reply from the business:
Jun 24, 2023Thank you for picking Pool's body shop for you Auto body needs
Reply from the business:
May 24, 2023Thank you for supporting us