Sallas Auto Repair

Auto body shop in Overland Park, Kansas

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25 Reviews and Ratings
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Randi “RollingRackPosh” Lange

Mar 24, 2024

StarStarStarStarStar

Thank you for an amazingly quick engine repair. These guys are fast, fair and honest. Exactly what we needed in a pinch while we were stranded on our road trip. Thank you for finishing in a day and thank you for the ride to and from our hotel when we were stuck! Great guys Chris, Brian and everyone over there, five stars, highly recommend.

Reply from the business:

Mar 24, 2024

Randi, thank you so much for the nice words. We are glad to have been able to get you back on the road in a timely manner. Give us a call if you are ever in Overland Park again.

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Jo Pierce

Mar 24, 2024

StarStarStarStarStar

Great people and Great service at Sallas in Overland Park. Andrew did an excellent job of explaining all aspects of the services to be done on my car and Adam did an outstanding job of getting all of the work done. I highly recommend Sallas to anyone needing repairs or would just like have the peace of mind that your car will be taken care of in tip-top fashion for the long run! It's wonderful to find a business to trust! I trust Sallas!

Reply from the business:

Mar 24, 2024

Thank you so much for your kind words! We're thrilled to hear that Andrew and Adam provided you with excellent service and that you had a great experience with us. We strive to provide top-notch service and ensure that our customers feel confident in the care of their vehicles. Your recommendation means a lot to us, and we look forward to serving you again in the future! -Chase Overton

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Bevin Scott

Mar 24, 2024

StarEmpty StarEmpty StarEmpty StarEmpty Star

I was charged for services that had been done by my other mechanic the week prior to when all they actually did was run a diagnostic on when the car was going to require routine maintenance work. They charged us over $800 in services they never did.

Reply from the business:

Mar 24, 2024

Bevin, I cannot find any records of servicing your vehicle and do not have a "Bevin Scott" in our database. Would it be under a different name or was the work done at a different shop? We have been in business for over 30 years and do not charge for any work that we do not complete or that is not needed. I'd like to get to the bottom of this, please contact us to discuss further at 913-381-4555 or 816-765-6060.

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D Jordan

Feb 24, 2024

StarStarStarStarStar

We have used Sallas in Overland Park for 15 years. They are honest, do quality work, and will not recommend work that they don't feel is necessary. They will inform you of what maintenance you should consider in the future but never any pressure to have work done unless it is a safety or major issue. Highly recommended!

Reply from the business:

Feb 24, 2024

Dave, thank you for allowing us to service your vehicles for the last 15 years. From the Accord, to the Rav4, and even dating back to the Jeep Cherokee, thank you for trusting us! -Chase Overton

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Stephanie O'sullivan

Feb 24, 2024

StarStarStarStarStar

I’ve been going to Sallas Auto Repair since 2016, and have been very pleased with their work. I think their prices are competitive, the staff communicate well, and they have helped me determine what is most critical to the repair and maintenance of my vehicles.

Reply from the business:

Feb 24, 2024

Stephanie, thank you for your loyalty to us since 2016. Our team works hard to provide competitive prices and clear communication, ensuring we address your vehicle's needs efficiently. We look forward to serving you for many years to come! -Chase Overton

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Mary Ann Seltzer

Jan 24, 2024

StarStarStarStarStar

Going to this repair shop for almost 20 years. Through diagnostics. Service manager, Chris is great. Communicated all issues immediately.

Reply from the business:

Feb 24, 2024

Mary Ann, thank you for your continued trust in Sallas Auto! We are fortunate to have been able to service all your vehicles dating back to your Isuzu Rodeo. Thank you! -Chase Overton

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douglas b

Dec 24, 2023

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Took our vehicle to Sallas Auto Repair for leaking anti-freeze, and was told we needed new water pump. Charged us $966.00. imo.. gouged on the price everywhere they felt like it...the labor, the parts, kits, fees for one water pump, which also ran up the taxes. One "fee, was a $80 "garage fee" tacked on. Granted, we approved the estimate, but they hit you with a $79 fee to just look at it and 2 days earlier, a previous dishonest garage in Leawood replaced the radiator ( $848) to stop the leak, IT DID NOT, so we were already over-whelmed and already put out. These richards also recommended changing 6 spark plugs, for $975.00...! Told us a lower ball joint was bad ( brand new a year ago). A truly bad experience for me. Never again.

Reply from the business:

Dec 24, 2023

Doug, thank you for taking the time to leave a review. We apologize for your bad experience and that you had a bad experience at different shop that didn't solve your concern. I am glad that when you brought your car to us we were able to solve your issue the first time. We are not the cheapest place in town (nor do we use cheap parts) because we offer a 2 year/24k mile part and labor warranty on our work. The $79 fee was to pressurize the cooling system so we could identify where exactly your leak was coming from. The last thing we want to do is guess at where the leak was coming from and replacing parts that aren't needed. Doing this test initially could have possibly saved you the $848 for the radiator at the other shop. The "garage fee" you are referring to includes a credit card processing fee and numerous shop supplies and hazardous materials (in your case disposal of coolant). As for the spark plugs, you may have been misinformed, $975 was not only for spark plugs, it was for a new a new PCV valve, fuel induction service and coil boots. The manufacturer recommends replacing your spark plugs every 30k miles. When we checked your CarFax records it never showed that was done so that is why we recommend a tune up. If you have any questions or anything we can help with please let us know. You can reach us at 913-381-4555 or 816-765-6060. Thank you, Chase Overton

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Scott Manley

Nov 24, 2023

StarStarStarStarStar

Very professional, they explained everything in detail. Multiple options and levels of the repair list were offered and the finished results are top notch! I would highly recommend this shop!

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Jeremy Harr

Jun 24, 2023

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Chris S. is fantastic at helping customers get what they need for their vehicles. He goes in-depth as to what's going on with your vehicle, what necessary fixes are needed, and what can hold off so you're not paying hundreds of dollars at once. They also have payment plans for those who need it which is nice. Would highly recommend Sallas Auto in OP for anyone looking for an honest shop and quality work.

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GertiePage

May 24, 2023

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My van wouldn't start due to starter issues. Had it towed to Sallas, they didn't call me until van was ready for pickup, a day later. Told me that I needed a new TIPM, and that they repaired some wiring in my door jam that I never even mentioned to them. My starter wasn't even looked at. Had to have a friend replace the starter. My TIPM had a loose connection that basically just needed re-tightened. They charged me $300. They didn't consult with me before doing repairs I didn't request! They gave advice on tipm when it just needed the connection tightened. Not sure that they even checked my starter, which is the reason I went. Never again.

Reply from the business:

May 24, 2023

Gertie, We searched our records and don't show you have been in either one of our shops. Could it be under a different name? We would love to speak with you if we failed to follow our internal procedures. It has always been our policy to never even start a repair without prior authorization. Please call me at 816-765-6060. Thank you, Nick Sallas The Owner