After multiple visits to other shops I’ve found my mechanic! Paul answered my call with patience and understanding. He made time to test drive the car with me when any other place would have pushed me to different day. Paul has both professional experience with cars and with people. I left the shop feeling empowered and confident that my car has long term potential. I will be coming back and will recommend more people his way!

This shop is incredible! I almost never write any reviews, but these guys/gals deserve it. In the midst of a snowstorm that pretty much shut down the US, these guys (Paul especially) worked with me to ensure how my repair was performed was 100% to my satisfaction. Awesome team, and I trust these guys!!! Honest work the way you would hope from a mechanic on something that is not your area of expertise :)

The guys at Paul’s were very friendly and knowledgeable. I needed new brakes on my car, and I needed them in a hurry. They didn’t try to oversell me parts I didn’t need and they didn’t make unrealistic promises about when I’d get my car back. I was expecting a few days and I got it back in a few hours. They definitely under promised and over delivered. I’ll be going back for all of my regular maintenance.

Good place reasonable price.

Had to have the car repaired after taking it here for repairs. SAVE YOURSELF THE HEADACHE :( Not sure how they are getting good reviews legitimately but seems shady as the experience with them already

Terrible. Extremely dishonest and non accountable at the end of the day. Thought these guys were professional and honest until I found out that at least the guy who worked on my car was not. Had a fairly minor accident awhile back and needed mostly some body work done. After everything was paid, I noticed that the work on the body wasn't too good ( they approved this 🤔) ok, at least it's fixed and I have my car back. Was happy to have the car back after almost 3 months in the shop, but immediately noticed engine light come on and no oil in it when I drove off from them to the quicktrip a couple blocks away. I always check the fluid but I had just got the car back from them and no oil in it! The car was in an accident so Im guessing they didn't even bother to check that and have no idea how far they test drove it like that. If anyone knows of any intelligent, good and honest mechanic please let me know. Hard to find. Thanks. Funny also how they think people use their real names here so why would anyone be under you records under the "names" very funny . Point proven.

Diagnose and fix! This team are professionals ! I had lifetime alignment from Firestone but Paul’s mechanic were able to race car precision alignment my vehicle! I like their full diagnose and Robert helped me finding my car’s problem! They are fast , on time and accurate! Great customer service and they do fine jobs in OP, I had a good experience with them and nothing beats a fine tuned vehicle! My rear engine 5 speed manual smart 453 gets 38mpg in the city 45 on the highway avg! I’m a Happy customer ! Definitely recommend this place. There is no place to wait at the store so you might want to go hang out at the taco place or jimmy John’s next to the shop if you don’t live close by.

It's a real pleasure writing a review for Paul's Complete Auto Care on Metcalf. They are honest, professional, fair, decent and knowledgable. After getting "taken" many times by other repair shops, it's refreshing and a relief to find Paul's Complete Auto Care. I recommend them to everyone....and will only take my business to them from now on.

The “check engine” light came on in my 2018 Fiat and so I took it to my long-established repair shop for a diagnostic evaluation as they had done this previously on my 2013 Fiat. However, this time I was informed that due to advanced electronic technology on these newer models, they could no longer perform a diagnosis and I would have to take it to a Fiat dealer. That would be a major aggregation for me as the only one in the KC area was located way up north, many miles from my residence in southern Johnson County. My son researched local repair shops and contacted Paul’s Auto Care in Overland Park. They had no trouble making a diagnosis which resulted in them having to order a part. In a couple of days at 8:30 I took my car back in for the repair fully expecting to be without it for most of the day. I was certainly surprised to hear from them only a couple of hours later advising that the car was ready to be picked up. Needless to say, I was very pleased. I highly recommend this shop — not only for their skill and expertise but also for their professionalism. I’m one newly acquired satisfied customer!

Paul’s was prompt in being able to fix my vehicle. They communicated well with me to best help me understand what was being done to the vehicle and why. A major reason for the 5 stars is because they were guarantee their work. When my check engine light came back on only weeks after the repairs were completed they re inspected the vehicle at no cost to me. They’re definitely a shop with integrity.