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Shawn Bryan

May 24, 2023

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My daughter is a student at Ottawa University, as her father I am always skeptical of having any repairs done out side of my local repair guy here at home 7 hours away. My daughters car happened to have a major issue recently while at school and we thought it may have had a bad motor. At best it could have been a timing belt went bad but later that day a friend of hers noticed all the oil had drained out of her car so we feared the worst, the engine had possibly blown. After several calls to other shops around Ottawa to see if anyone would work on the timing chain, one shop referred us to Bienies. I spoke to Shawn at Bienies, explained the situation, and that I thought the car was probably a total loss, he was glad to take it in and look at it for us. This is where his honesty came into play. He called with good news... He said it was only a hose leak that caused sensor malfunction throwing the car into misfiring. After repairing the hose and doing an oil change my Daughter was safely back on the road at a fraction of the cost of what a timing belt repair would have been. He did also note that there were some other issues that we will address in the future. We will certainly be back. I can not thank them enough for their great work.

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