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Jennifer King

Sep 24, 2023

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I had an issue with a recalled part which was fixed on a Saturday. Brought my vehicle home and began having issues with it hard starting. Since I'd never had this issue happen before we called and asked if this could be related to the previous work. They had us bring the vehicle back in the next Saturday. We get a call that some sensor needs to be replaced and will be several hundred dollars and we need to leave it over the weekend. This felt off since we had no issues before, so we picked it up (now running even worse than when we dropped off) and brought it to our trusted local mechanic. He just found a different sensor that Briggs had knocked off and didn't put back on. The vehicle is now running fine. This is ridiculous and not only a waste of our time but makes me wonder if they would have kept stringing us along with unnecessary work.

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