I have used Bailey’s for a very long time since they have always been fair, honest & reliable. This time I dropped my car off on Wed night for a Thurs appt. Never heard from them all day Thurs. When I called they said they couldn’t get to it but would get to it first thing Fri. Then I didn’t hear from them again Fri so I called at 4:00pm. Their excuse was someone didn’t show up for work so they didn’t work on my car, nor did they bother to let me know on on Fri before a 3-day weekend. They said I could come pick it up and bring it back “sometime the next week - maybe Wed”! They’ve lost my business and recommendations. Zero for customer service & consideration. What a disappointment & inconvenience. I’d give them zero stars if I could.