I have had a couple of oil changes, a full break job, bought 4 Perelli tires, mounted, balanced, and installed. Also got an alignment. Then somebody drilled a screw into the sidewall. Ok, sidewall puncture, can't be fixed you have to replace it. When I bought the tires it took 3 days to get them in. I called Bailey's told him what what happened gave him the brand, model, and size of the tire. After a week I called, he said they were backorder. I waited another week, he said they were on national backorder and nobody could get them. This is my only vehicle and I'm coming up on 2 and 1/2 weeks on a donut tire. Besides I have never heard of Perelli going on backorder and I've been buying them since 1978. So I Google, "Perelli tires in Olathe, in stock". Walmart, Tires Plus, Big O, and Discount Tires, all had them. So, I called them, all of them. Everyone said in stock not on backorder. HE LIED TO ME! Now days not that big of a surprise, but I can't have someone like that working on my only car.