Koehn's Body Shop
Auto body shop in Norwich, Kansas
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Damage my car during the tow and tried to say they took before and after pictures and he never took pictures until I pointed out the damage. Don’t ever use these people they’re crooks
Dawn is a great first impression
Had two cars go through Koehns now, my own and a friends. Service has been below average in both experiences. On my own car they went beyond time and cost estimates (typical for collision work) but used many cheaper, aftermarket parts when I was quoted for all oem. When I got the car back, the paint match wasn't great, parts and hardware was missing, and some parts (fog light) were incorrectly installed. Owner offered to fix these issues but by this point I decided I'd just fix them myself. Second experience was much worse. Rear glass install, and when they installed it they scratched and chipped paint along the lower part of the body. When it was pointed out, the owner of the body shop became angry and began screaming and insulting the owner and the vehicle work was being performed on. Said we should "take him to court" and it was "impossible" his techs could have scratched the paint. Disappointing and sad.
They did a great job fixing the hail damage on my Highlander. It's amazing what they can do with paintless dent removal.
We were on a road trip from New York through Kansas and we got in a car accident. The owner, Jason actually gave us a ride to our Airbnb and called me everyday to update me on the car repairs. Everyone we hear from talks about how trustworthy and high quality the service from the shop is. Great folks!!
Friendly knowledge service. A great all-around experience.
I wentbto look at a wrecked vehicle that sitting there
Got locked out of my car, called them, got an ETA of 30 minutes, ended up waiting 1 hour and 30 minutes after two phone calls. horrific.
