Conklin Ford Newton
Auto body shop in Norcatur, Kansas
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Outstanding, totally professional. Loved it. Thanks again.
Reply from the business:
Jan 25, 2024We really appreciate you taking the time to review us, Denzil! Your word of mouth praise is all we could ask for. It was our pleasure to work with you and make sure your Ford is in good shape. We genuinely thank you for your business and look forward to your next visit! -Dave Pickens, Service Manager Conklin Ford Newton
Fast, friendly and efficient PLUS hot chocolate which they brought to me in the customer lounge.
Reply from the business:
Jan 25, 2024Thank you for sharing your experience with us, Shirley! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please don’t hesitate to stop by or give us a call with any questions or concerns you might have. We genuinely thank you for your business and we look forward to serving you again in the future! -Dave Pickens, Service Manager Conklin Ford Newton
Great internet sales team. Their professionalism and knowledge was very much appreciated.
Reply from the business:
Dec 25, 2023Thank you for taking the time out of your day to rate and review us, Sam! Customer satisfaction is what keeps us going and we encourage you to stop by or give us a call with any questions or concerns you might have. We’ll be standing by to assist you throughout the future and continue to serve your automotive needs with exceptional service you can’t find anywhere else. -Brandon Schill, General Manager Conklin Ford Newton
Prompt, on time, did what I asked.
Reply from the business:
May 25, 2020We appreciate you taking time out to give your feedback! Our highest priority is satisfying our customers and we are overjoyed knowing that our team made that happen for you. We genuinely thank you for your business and look forward to your next visit, Marshall! -Brandon Schill, General Manager Conklin Ford Newton
Reply from the business:
Dec 25, 2023We appreciate you taking time out to rate us, Kerry! Our satisfied customers provide the best advertisement we could ask for. We genuinely thank you for your business and we hope you felt like part of the family during your visit. -Dave Pickens, Service Manager Conklin Ford Newton
Service is always great at Conklin Ford Newton. Laura is the best service advisor and I feel like my truck is well taken care of.
Reply from the business:
Dec 25, 2023Thank you for your very kind review, Mark! We aim to build long-term relationships with our customers, making them feel appreciated and like part of the Conklin Automotive family. We sincerely thank you for your continued business and we look forward to seeing you again next time! -Dave Pickens, Service Manager Conklin Ford Newton
Reply from the business:
Jan 25, 2024Thank you for taking the time out of your day to rate us, Brent! We’re extremely grateful for the opportunity to serve you, and for your trust in us to care for one of your largest investments. We sincerely appreciate your business and look forward to your next visit. -Dave Pickens, Service Manager Conklin Ford Newton
Cal made the whole buying process smooth and stress free. Now, I have the truck of my dreams! Thanks Conklin Ford of Newton!
Reply from the business:
Dec 25, 2023Congratulations on your purchase, Jan! We were excited to hear you had a great experience working with Cal. He is a true asset to the Conklin team, and we are lucky to have him. If you ever have any questions or concerns, please don’t hesitate to give us a call. -Brandon Schill, General Manager Conklin Ford Newton
Updating my review from 2021. When I originally bought the car it was a seamless process. Now when I go to get general oil changes and maintenance on it they are trying to upsell me on cabin filters, coolant flushes, etc. When I got there they said they wouldn't be able to replace the door latch even though they had weeks in advance. Of course they are able to replace the brake hoses. Today they told me they wouldn't rotate the tires because the front tires were worn down and they were not like that because they have less than 30k miles on the tires. They attempted to sell me two new tires for over $400.00 and we're very shady about it. I will be glad to change my own oil, rotate my own tires, and replace my own tires because this whole process is a pain. The only easy part was picking up a rental. I will be calling shortly. Because none of this makes sense.
Reply from the business:
May 25, 2022Hi Donatello, thank you so much for taking time out of your day to review your experience with us. We changed to fully synthetic oil, 2 years ago so you'll be happy to hear that! Please don’t hesitate to stop by or give us a call with any other questions or concerns you might have. We genuinely thank you for your business and we look forward to serving you again in the future! -Brandon Schill, General Manager Conklin Ford Newton
Service Department was a pleasure to work with. They actually cares about helping me with my issue. Took my truck to another dealer and they pencil whipped it saying there was nothing wrong. Brought it to Conklin and they spent 2 solid days diagnosing and solving the problem while still under warranty. Will come here first next time. Not to mention they could get me in within a few days rather than weeks at another dealership.
Reply from the business:
Dec 25, 2023We greatly appreciate your feedback, John! Our aim is to make sure every customer experience is a pleasant and happy one - and we're always thrilled to hear that we've delivered. Thank you again for choosing Conklin Ford, we look forward to having you as one of our valued customers for many more years to come! -Dave Pickens, Service Manager Conklin Ford Newton