
Walt's Autobody CARSTAR
Auto body shop in Neosho Falls, Kansas
0
0 Reviews
Reply from the business:
May 24, 2024Thanks for taking the time to leave us a positive rating, Michael!
Great service; kept me updated and made drop off and getting my rental super easy. Would highly recommend!! They did awesome work on my car, were great to work with AND they returned my car nice and clean. 🤩🤩🤩
Reply from the business:
May 21, 2024Thanks for sharing your positive experience, MsAbby197! We strive to be the best in the business, and we're glad to hear we accomplished that goal.
Reply from the business:
May 17, 2024Hi John, thank you so much for the positive review! We're glad you had a great experience at Walt's Autobody CARSTAR.
Reply from the business:
May 17, 2024Thanks for the positive review, Nancy. We're happy to hear you had a great experience at Walt's Autobody CARSTAR!
Top Notch Customer Service, communication, and quality work. My car looks better then the day I bought it. They even detailed the inside. I was floored. I would recommend Walt's Autobody CARSTAR to everyone. WOW!!! Way To Go!!! ☆☆☆☆☆☆☆☆☆☆
Reply from the business:
May 10, 2024Hi T-Shane, thank you so much for the positive review! We're glad you had a great experience at Walt's Autobody CARSTAR. We're grateful you chose to bring us your business, and if you ever need our services again, we'll be happy to see you.
Had an appointment to get body work done, and had some additional damage underneath the car. Ended up in the shop for longer than anticipated due to additional damages. Lance and his team kept me informed on a daily basis since I was minus a vehicle. Car is fixed and looks great.
Reply from the business:
Mar 24, 2024Thanks for sharing your positive experience, Chris! We strive to be the best in the business, and we're glad to hear we accomplished that goal.
Reply from the business:
Apr 24, 2024Thanks for the positive review, Dave. We're happy to hear you had a great experience at Walt's Autobody CARSTAR!
Went beyond my expectations
Reply from the business:
Jan 24, 2024Thanks for taking the time to leave us a positive review, erick! Your feedback means a lot to us at Walt's Autobody CARSTAR, and we're glad you're satisfied with the work done on your vehicle.
Recently needed body work repaired on my vehicle and had an excellent experience with Walt’s Carstar, I always like to share when it’s deserved. The office girls were wonderful, very kind and patient, and worked with me through the whole process. I was updated every few days with the progress of work (which I loved!). 👏🏻👏🏻 The work was completed on time and my vehicle looks better than it did before, like it was rolled off the manufacturer lot. Very impressed with the quality of their service as a business in whole. Definitely check them out if you’re in need of body work!
Reply from the business:
Jan 24, 2024Thank you for such a fantastic review!! Everybody at Walt's CARSTAR takes great pride in the service we provide to our customers.
I had hit a dog with my car and did some significant damage to the front end. Call them they were very helpful. Willing to get me in soon. Worked with the insurance and got the Bodywork on the car finished. The car looked really good but when I started taking a closer look, they had buried my block heater for the diesel Engine. I went out and showed them. There was nothing they could do At that point in the evening so I took the car home and they were going to come get it in the morning. They did as they said they were going to. They showed up and took the car back to the shop got it fixed and brought it home. when the car got back home, I noticed a leak. I didn’t think too much of it at first, because I do live on gravel and it was raining. Less than a week later all of the fluid dumped out of my clutch. I called them back. They were willing to look at it but did not work on mechanical stuff so they wanted to send it to another shop. They did not give me the opportunity to choose the shop. First they sent it to was Volkswagen of Topeka which were nothing but a pain didn’t wanna On the car. I called Topeka transmission. He told me there was no way to tell if it did or didn’t happen, but insurance should cover it since it happened at the same time. While talking with Topeka transmission my insurance and Walt’s nobody had the same answers. Walt’s would not call the insurance anymore. I had to get the car towed out of pocket even though insurance told me that they need to get this set up. My Insurance was getting upset with me because I kept having to call them. Long story Somewhat short, Walt’s told the Insurance the car was not leaking there even though when I got the car home it was. Now, since they have talked to insurance, insurance is not willing to pay for the mechanical work. They were not honest on the phone they had my car for Two months to only find out it is not getting covered. As you can see in the picture, here is the fluid that leaked out of my car. If you only need bodywork, they did a good job. If you need any help after they’re done good luck
Reply from the business:
Jan 24, 2024Hi, Brandon. We strive to always provide a positive experience for our customers at Walt's Autobody CARSTAR, and we're sorry we fell short of expectations this time. We want to make sure we address your issue, so please reach out at (785) 273-7701 so we can support you in resolving this issue.