Crash Champions Collision Repair Wichita West St

Auto body shop in Murdock, Kansas

3.5
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14 Reviews and Ratings
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mark kesterson

May 10, 2024

StarStarStarStarStar

Go see Austin. That is all. ***Edit. Had a second car up there this time and Jacob and the team were great even though we got some bad news on the car. My wife brought the kids up there to get something and they gave our boys some capes. Made their day. They do really great work and I will only use this body shop.

Reply from the business:

May 10, 2024

mark, thank you for taking the time to share your experience about our Wichita repair center. Thanks for giving Jacob and our Wichita team a shout out. We love hearing what an awesome experience you had and especially for earning your trust.

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Karen Shamblin

May 10, 2024

StarStarStarStarStar

Great place to bring your car to be fixed from a collision.

Reply from the business:

May 10, 2024

Thank you for your excellent review, Karen! We're thrilled to have provided you with great auto body repair service and we appreciate your trust in Crash Champions Collision Repair Wichita West St.

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Lady Grace

Apr 24, 2024

StarEmpty StarEmpty StarEmpty StarEmpty Star

Had my car fixed there and started having issues related to the part they've worked on and they are telling me it might be a coincidence. What kind of coincidence and it has to be in connection with the same and exact side you worked on? People don't want to take responsibility of their action when anything went wrong but want praises all the time. Pfff... How I wish there was a way to give zero or minus rate.

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Yowanda Galbert

Mar 24, 2024

StarEmpty StarEmpty StarEmpty StarEmpty Star

They tried to steal this car from my friend and claimed it as totaled said it was taken apart to the insurance agency. They were gonna sell it.

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Marshall Campbell

Jan 24, 2024

StarStarStarStarStar

Great work as well as good communication. They definitely over deliver on their promises.

Reply from the business:

Jan 24, 2024

Hi, Marshall. We're happy to hear you had a great experience and appreciate your feedback!

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Earl Anderson

Jan 24, 2024

StarStarStarStarStar

This is not going to be your typical review. So get your favorite drink, your comfy chair, a snack, and get ready. A month ago I was in an accident. I'm sure the other driver thought he could make the turn and get through the light, but unfortunately he was wrong. So due to no fault of my own my truck was in trouble. Now like everyone else I absolutely love my vehicle. Thank goodness unlike most other people, my truck is linked to my late father-in-law. My father-in-law helped buy me that truck. He unfortunately passed away 2 years later. There were few things that he and I bonded over. That truck was a huge topic. As a matter of fact, he bought almost the exact same truck the year he passed. We had a lot of time to sit and compare and laugh and talk about our vehicles. Now every time I look at the truck I'm reminded of all our good times. The insurance of the vehicle I hit sent me an email and told me my truck looked totaled. With that email, I sat down and cried. They were going to take my truck and treat it like a piece of junk just to try to save some money. I was extremely distraught. When the adjuster finally called they told me to choose a place to try and get it fixed. I looked at all the places here in town and came to the conclusion that 1 had the best chances of making it look like the accident never happened. When presented to the adjuster, they agreed, it wasn't totalled and it was indeed fixable. ENTER CRASH CHAMPIONS... From the moment I walked in I was treated like I was extremely important. They were so nice and supportive. They curbed my fears and let me know they understood the meaning of the truck to me. I was contacted everyday giving me updates on the truck. Letting me know they found all the things that need repair, ordered all the parts, and on and on. I was never left in the dark. Every SINGLE question was answered immediately. I never wondered it worried about my vehicle. I knew it was being cared for the entire time. I know what you're thinking. "Yea, but you had insurance paying for your vehicle." That's true, however, the total to put my truck back to better than new, was surprisingly small. Unfortunately I'm not able to say the exact charge, but let's just say the average person could pay it no problem. They replaced everything that was broken and then some. They got all the codes handled and made sure my truck drove straight as an arrow. They did all of this and more and did it in under a week! I would like to take this time to say thank you. You knew how much my truck meant to me and you brought it back to me looking better than ever. The best part folks, for as long as I own my truck their work is 100% guaranteed...

Reply from the business:

Jan 24, 2024

Thanks for your review, Earl. We’re glad you were as happy with our service as we were with getting you back out on the road!

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Jeremy Stewart

Dec 24, 2023

StarStarStarStarStar

Honest professional. They do top-notch work. Staff is phenomenal. Highly recommend

Reply from the business:

Dec 24, 2023

Thanks for your review, Jeremy. We’re glad you were as happy with our service as we were with getting you back out on the road!

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Laura Davis

Nov 24, 2023

StarStarStarStarStar

Had my car repaired here after a wreck. They did a great job, was very fast, communicated often, and great customer service! Would definitely recommend them to anyone else needing repairs.

Reply from the business:

Nov 24, 2023

Hi, Laura. We appreciate your kind feedback and are so glad you had a great experience during your repair process. Thank you for choosing our team!

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Clay Howard

Nov 24, 2023

StarEmpty StarEmpty StarEmpty StarEmpty Star

Would not recommend taking vehicle there. They had my truck for repairs called me and said the decal was on back order and if I picked up my truck they would have it next week and would take 5 minutes to put on. I picked up truck and they begged for all 10s on a review even though they still needed to get me a part. I held off on review glad i did. 3 weeks later I called asking if decal was in because I never received a call. They told me parts people had switched out and it was not ordered. He said it would be two days to get it and that he would call me when it’s in. The next week no call. So I did the review that they wanted at that time and expressed my disappointment. Then next day they try to call me. I had already got the decal myself at this point and paid them for one in insurance claim. Once they get paid they don’t keep their word they got their money already. Do not waste your time go somewhere else

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Lela Salonen

Oct 24, 2023

StarEmpty StarEmpty StarEmpty StarEmpty Star

10/10 would not recommend. Two words: chop shop. Totalled my car for a damaged rear quarter panel and right tail light, and started to pull her for parts before finding out we were retaining ownership. Gutted my backseat, tore apart my rear passenger door, took off the emblem, took the left tail light, lost bolts, ect. They tried to charge us $500 to put the parts in the back of the car. Absolutely disgusted.

Reply from the business:

Nov 24, 2023

Hi Lela, I'm sorry to hear about your experience. We take customer feedback seriously and apologize for any inconvenience caused. We appreciate your feedback and will use it to improve our services. Your concerns will be passed on to the leadership team. Thank you.