CARSTAR Ottawa
Auto body shop in Munden, Kansas
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Horrible customer service.
Reply from the business:
Jun 24, 2023Hi Brandon, we're sorry to hear you did not have the most positive experience at CARSTAR Ottawa. Please call us at (785) 242-8916 so we can make this right.
My vehicle was in for repair after an insurance claim, and when I had gone to pick it up, they had completely detailed the inside! I was so impressed!
Reply from the business:
Jun 24, 2023Hi, Stephanie! Thanks for the wonderful review! We're glad to hear you had a great experience with us. If you ever need our services again, we'll be happy to welcome you back into our shop!
Excellent job.
Reply from the business:
May 24, 2023Hi, Cassandra! Thanks for the wonderful review! We're glad to hear you had a great experience with us. If you ever need our services again, we'll be happy to welcome you back into our shop!
Stay away from my husband
Reply from the business:
May 24, 2023Stacy, we checked all of our history and have no record of you. At this point we can only conclude you have us confused with another location and if not we would like to here from you to discuss your review. Thank you.
My car had some rodent damage and had an awful smell. I worked with Matt, a representative from Carstar in Ottawa, Kansas. He was very kind and helpful. I was embarrassed but he helped to set me at ease. Carstar had my car from May 23rd to June 10th. It was very clean when I got it back like I had just drove it off the showroom floor. All evidence of those creepy rodents was gone & I felt safe to drive my car again. Thank you Matt & Carstar for your professionalism. This is the 2nd time you've had my car & I am very happy with your service. - Vicky Nash
Reply from the business:
May 24, 2023Thanks for sharing your positive experience, vicky! We strive to be the best in the business, and we're glad to hear we accomplished that goal.
Matt was amazing and kept us informed every step of the way. I can highly recommend CarStar of Ottawa. Great place to go business with and very helpful and friendly.
Reply from the business:
May 24, 2023Thanks for the positive feedback, Tom. We're happy to hear you had a great experience at CARSTAR Ottawa!
Reply from the business:
May 24, 2023Thanks for taking the time to leave us a positive rating, Catherine!
Took care of the body work on my truck and then detailed the truck
Reply from the business:
May 24, 2023Thanks for the positive feedback, james. We're happy to hear you had a great experience at CARSTAR Ottawa!
They did a beautiful job. My RAV4 looks new. I'm very satisfied.All the people I dealt with were very polite and helpful.
Reply from the business:
May 24, 2023Thanks for taking the time to leave us a positive review, awesome! Your feedback means a lot to us at CARSTAR Ottawa, and we're glad you're satisfied with the work done on your vehicle.
Reply from the business:
May 24, 2023Hi Kristi, thank you so much for the positive review! We're glad you had a great experience at CARSTAR Ottawa.