
Global Collision Centers
Auto body shop in Mullinville, Kansas
0
0 Reviews
I. WON'T. GO. ELSEWHERE. I got into an accident in Missouri earlier this year... icy roads + ditch = bad news. The front bumper (including many other parts related to it) needed replacement. I don't know how it was even possible, but they got the parts the NEXT DAY after I brought it in. And then, the day after, I got a call that the job was done!! Seeing the bumper repaired with the matching coat of paint... it was like nothing had ever happened. The price I paid was ABSURDLY GOOD, compared to a different shop I went to 2 years ago which charged nearly twice as much for a remarkably similar job. Oh, and these guys cleaned the inside and outside of the car for free! I mean, holy cats?!?! And another thing... just one thing that really sealed these guys as the deal for me: their mechanic fixed a small but infuriating issue I inherited from a sloppy job done by Expert Auto on 13th and Meridian. The mechanic took a look at the car, and in no time flat, found the issue: loose bolts on the sway bar links. "Expert" Auto failed to find this issue, TWICE, from their OWN JOB. GCC has more than earned my lifelong trust. If I can't take it to them, I'm not taking it in. Easiest 5/5 I could give.
Reply from the business:
May 3, 2024Jon, Thank you for such a great review! I am glad we could meet and exceed your expectations! Our technicians take pride in the speed and quality of their repairs. With the new Global Auto Company Service Center, we are now able to expedite mechanical repairs as well! We appreciate your new business, and look forward to working with you in the future with any vehicle repair needs that may arise.
Reply from the business:
Apr 24, 2024Thank you, Carly, for the 5 star review, and the opportunity to work with you on your vehicle repairs!
Great customer service, very friendly and helpful people! Quick turnaround, and kept me informed throughout the process. Would recommend them to anyone
Reply from the business:
Mar 24, 2024Jessica, We appreciate the kind words and amazing review! We are delighted to hear that our exceptional customer service and quality body work were able to meet your expectations!
My truck was in the shop being covered by the other parties insurance. Adrian and Matt were very helpful and knowledgeable. They did a great job fixing my truck, however there was a problem with getting the parts, so it took longer than expected, and I had to call multiple times to find out what was going on, and how long it would take. Overall, they did a great job but better communication regarding the parts delay would have bumped them to a five star rating.
Reply from the business:
Mar 24, 2024Jay, Thank you for the good review and constructive feedback! Part issues have been a nuisance on everybody's end. This is especially true when the part has been discontinued and we need to search all over for a solution. The frustration it creates is understandable. We greatly value when customers are able to help us do better in the future. I do apologize if we failed to communicate to your expected standards.
These folks are fast, friendly and work hard to make your bad experience in an accident a good experience. They really cater to return customers. Good work is hard to find these days. Shop for repair work at GCC and you won't be disappointed. 5 stars.
Reply from the business:
Nov 24, 2023James, Thank you for the great review, and the chance to work with you on your vehicle repairs! We truly appreciate the opportunity to show you what Global Collision Center has to offer.
First of all, their customer service is AMAZING! From the phone call to the face to face encounter, I felt heard and valued. I needed my bumper replaced on my vehicle and glad that I chose Global. Matt even took the time to walk me through the auto claim process since I was unfamiliar. He got my vehicle in in a timely manner and the repair took less than I anticipated. When I picked up my vehicle there were no surprise additional fees and I even got a discount for being a front line worker. Finally, the cherry on top was my vehicle was cleaned inside and out!!! I’m more than pleased but impressed with Global collision center. I’ve already recommended my family and friends:)
Reply from the business:
Sep 24, 2023Thank you, Seneca, for the great review, and the opportunity to work with you on your vehicle's repair needs! As a small local business, we truly value your patronage and feedback!
First of all I have done very few google reviews because I usually have mediocre experiences at most places. I came on to do this one because I was truly blown away by Matt and the team at Global! They went way above my expectations and I can't say enough great things about my experience with them! I will recommend them to anyone I know. If I ever have to have work done on my car in future I will for sure chose them to do it. It was nice that they have a loaner car while yours is being repaired. When I picked mine up it had been detailed and looked so much better than when I dropped it off, which I was not expecting! Also they did a great job on the repair, dealing with progressive, and their customer service is top notch! I had to call in about the loaner when Matt was out of office and talked to the shop guy (sorry I don't remember his name) and I also dealt with the office lady Belinda or Melinda? I just want to praise both of them also for their amazing customer service and taking the time to help me right away! And one more thing, they go above and beyond for Military and gold star family members! Thank you
Reply from the business:
May 24, 2023Crystal, Thank you so much for the kind review! We truly appreciate you choosing Global Collision Centers to be your body shop of choice!
Matt and the guys at Global Collision Centers were amazing. Matt was professional and worked to handle both the dent removal and he intervened on our behalf to help the insurance side go smoothly. I would highly recommend this business!!
Reply from the business:
May 24, 2023Mark, We greatly appreciate your patronage! Thank you for making the drive from Greensburg, KS to use our body shop for the hail repair on your truck!
They took the time to treat me as a person and will likely use their company.
Reply from the business:
May 24, 2023Moses, Thank you for taking the time to stop by for an estimate, and for the kind review! I hear all the time how rushed out the door people feel at some other shops. We strive to provide a personalized experience for all of our customers. We look forward to working on your vehicle, and the feel free to bring the pup in anytime!