Gerber Collision & Glass

Auto body shop in Mullinville, Kansas

4.5
StarStarStarStarHalf Star
20 Reviews and Ratings
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Ian Cazabat

May 22, 2024

StarStarStarStarStar

Love this place. Other places may be faster, but what corners are they cutting?

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David Crawford

May 11, 2024

StarStarStarStarStar

Delivered parts there 4 New world international, staff was very polite and helpful as well as accommodating. Would go there again for any needs with repairs.

Reply from the business:

May 11, 2024

David, wonderful to hear how great the location was and you are satisfied! Thank you for this opportunity!

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Bill D

Apr 25, 2024

StarStarEmpty StarEmpty StarEmpty Star

From the start, I had a bad vibe. I was sent here by an insurance company for an estimate. This location first stated they could not help me, and sent me to another location. The second location informed me the first location was where I needed to be. The second location was very helpful in getting the first location to help me. After returning to the first location they took pictures and said they would get my estimate written up. The guy that took the pictures acted like he didn't want to do it. Needless to say, they didn't get to do my repairs.

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Jane prideaux

Apr 25, 2024

StarStarStarStarStar

The best experience ever. Friendly and knowledgeable staff, kept me up to date during the repairs with text and calls. Vehicle looks amazing. I highly recommend this location for your repairs. A++++

Reply from the business:

Apr 25, 2024

Jane, We are pleased to hear that our team kept you updated during the repairs and made your vehicle look amazing! We thank you for the awesome five star recommendation and we hope you have a spectacular day!!!

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Dan Wiens

Mar 25, 2024

StarStarStarEmpty StarEmpty Star

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mike wall

Mar 25, 2024

StarEmpty StarEmpty StarEmpty StarEmpty Star

My wife had her vehicle repairs done at this facility. My one-star rating is not about how the car looks. It looked good, and even the paint job was amazing. However, whoever installed the parts caused serious damage to the radiator when they installed the front bumper. There were screws in places that didn't require any, which ultimately caused a hole in the radiator. Keep in mind that this SUV is only three years old.

Reply from the business:

Mar 25, 2024

Mike, Thank you for your feedback. We are disappointed to hear that our service did not meet your expectations. Customer satisfaction is very important to us. I understand General Manager David has been trying to get in contact to have your concerns addressed. Please feel free to contact us any time should any other issues arise.

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Savanna Wall

Feb 25, 2024

StarStarStarStarStar

They did great work on my traverse!! I thought it would have been totaled, (15k in damage) the whole passenger side front to back was trashed from an accident. While it did take 2 months to repair the outcome was worth it! The best part is I payed nothing out of pocket and didn’t have to deal with the insurance company after I filed my claim 😊 Thank you thank you!!

Reply from the business:

Feb 25, 2024

Savanna, We are delighted to hear that our team provided great work on your vehicle repairs, completed the work within 2 months, and made sure everything was taken care of! We thank you for the fantastic five star review and we hope you have a remarkable day!!!

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Audra Kenneson

Feb 25, 2024

StarStarStarStarStar

I am so thankful that this was the first place my insurance company recommended. They were so kind when they did the initial walk around and estimate. I scheduled to bring my car back at a time that worked for me. The inside desk staff person was very kind and professional. My car was done quickly and it was done well. But beyond that, there were some places on the side of my car (far away from the bumper that I was there to have replaced) and THEY FIXED THOSE FLAWS WITHOUT CHARGING ME! Who does that anymore? It was such a delight to see that they saw something and just made it look better. When one gets in an accident, the hassle of getting body work done can be overwhelming. These folks were so kind, did excellent work, and went above and beyond what I paid for. I highly recommend. 💙

Reply from the business:

Feb 25, 2024

Audra, We are pleased to hear that our team was kind, helped schedule your appointment, completed the work in a timely manner, and did excellent work on the repairs! We thank you for the wonderful five star recommendation and we hope you have an incredible Tuesday!!!

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Elizabeth Bazzelle

Jan 25, 2024

StarStarStarEmpty StarEmpty Star

Reply from the business:

Jan 25, 2024

Elizabeth, we are sorry to see a 3 star rating and understand the location has reached out. Please advise if you need any further assistance, we apologize for any inconvenience. Thank you

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Larry Wynn

Nov 25, 2023

StarStarStarStarStar

Went in to get a quote. Chad was extremely friendly and took care of my needs

Reply from the business:

Nov 25, 2023

Larry, We are thrilled to hear that Chad and our team were friendly and provided you an quote as well! We thank you for the awesome five star review and we hope you enjoy the rest of your day!!!