My Jeep was hit by another car and their insurance (AAA) recommended Caliber. Everything from the appraisal/quote to the work completed was great. They are constantly keeping you appraised of the process and very open about what is happening. The front office staff were great to deal with. Although not a lot of work, comparatively, the vehicle seems to look better now than when it was purchased. If I need more bodywork completed, I will be sure to go in for a quote.