My truck came out with more scratches then when I first took it in. Then they had the nerve to laugh about it and deny it till the end. So finally they fixed most of the initial scratches the 2nd time and then it came out with even more scratches. And was missing the original factory tape on the doors which never got fixed. Customers Don't take your vehicle there unless u want more damage done to your vehicle. Incompetent and sloppy workers. They got some bad apples in their business and Need to be Fired! WORST SHOP IN TOPEKA! American Family insurance, take them off your list. Guaranteed I'm not the first to expose them and won't be the last to expose them!
Reply from the business:
May 3, 2024Mark, I'm a very reasonable person but I have to say your review is unreasonable. American Family even let you know that you were being unreasonable. A small scratch was repaired for you, even though we stated it was previous damage. I don't know what you're meaning by the tape on the doors. As with all of our customers, we do our upmost to please everyone but you continually kept coming up with new issues. We are also rated #1 for American Family in the area.