AutoZone Auto Parts
Auto body shop in Mcpherson, Kansas
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If there was 10 stars I would. Let me tell you!!! These two people helped me more than anything right now. I am homeless and had $22 dollars to my name. I came in for a battery replacement, and the warranty expired June 21!!! These amazing people paid what was left for me to get a new battery!!! I fully intend to reimburse them against their wishes, but not the point. These two are amazing. Thank you so much, Jackie and Greg!! Greg also went above and beyond on trying to help me make it back home. Turns out it's still the alternator, that I replaced the day before. Love these people for real!!
Reply from the business:
Jul 25, 2023Thanks for shouting out our amazing team, Nikki! We love to hear about our fantastic crew and their hard work. We look forward to helping you out again. Thank you for trusting AutoZone, and sharing this experience.
My wife bought a new brake light bulb from AutoZone on a Sunday. Neither of us could figure out how to install it. That Thursday, I came to AutoZone and asked if I could pay to have someone there install it. An extremely helpful employee came out to my car and installed it. When I asked how much I owed him, he said I didn't owe him anything. This is outstanding service, going above and beyond the call of duty. Thanks so much to AutoZone!
Reply from the business:
Jun 25, 2023Thanks for the great feedback, Kirk! We're happy to hear that our crew helped you out with installing your brake light bulb. We always want to make sure we're providing you excellent customer service. Thanks for trusting AutoZone!
Always helpful!
Reply from the business:
May 25, 2023Thanks for the feedback, Dawn! We're glad we were able to help you out. Customer service is a priority for us and we appreciate you taking the time to let us know how we're doing. We hope to see you again soon!
The store manager Cameron was super friendly super nice help me out even put in my fluids that I came to get he got me in and out quickly
Reply from the business:
May 25, 2023Thanks for the great review, Amanda! We're glad Cameron took care of you. We know we have the best crew around and we take great pride in our customer service. Thank you for choosing AutoZone.
Reply from the business:
May 25, 2023Thanks for leaving us a rating, Gene. We're sorry to hear you did not have a great experience in our store. We'd like to learn more about your visit and would appreciate if you emailed us at customer.reviews@autozone.com. Thank you for shopping at AutoZone.
