Dear Jill, Thank you for your wonderful review of our dealership. We are so pleased to hear that you had a great experience with us. We strive to provide our customers with clear explanations of any service needed or issue, and we are glad that you found our check-in process to be easy and our staff to be friendly. We are also glad that you found our service to be fast and well done. We appreciate your kind words and look forward to seeing you again soon. Sincerely, Toyota Service Center