I was referred here by a friend and happened to be near the shop and I stopped by to see if I could set up an appointment the person who I spoke with was Dusty he asked if I had driven the car there which I had so he said he could take a look at it right then if I wanted him to instead of coming back tomorrow ummm YES PLEASE if you've ever tried to get an estimate to do any body work on a car they make it hard to get in and when your car is wrecked you want it done sooner than later and I understand people are busy but this place was busy as well they still made me feel like they cared about my business which that doesn't happen often these days. I would definitely refer this place to somebody that needs to get some body work done on a vehicle.