Would only give 0 stars if it was allowed. Took my car in for repairs and when I got it back I was missing 2 of the 3 very expensive sunglasses that were in my car. They left the cases but took the glasses. I went back the very next day and asked them to return my property and they said they would "look into it." Got the runaround of course. Filed a complaint with the BBB and they refused to return my property or make it right. According to them, it's MY fault for having MY property inside of MY vehicle. I will definitely avoid them in the future.
Reply from the business:
Dec 22, 2023Tom, we are so sorry your sunglasses are missing. Through our communication, you know that we would never take any property of any customer. We realize this is frustrating, but, unfortunately, your missing items are not with us. Please let us know if you need our cooperation with your BBB and/or insurance claim.