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KND Auto Mechanic and Transmission

Auto body shop in Liberal, Kansas

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23 Reviews and Ratings
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Andy B

May 4, 2024

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They helped me out a lot with the problem with my van. I was staying at a nearby State Park when my van started making a bad noise. I reached out to this shop and not only did they fix the problem but they also helped me find a good tow company. And someone to pick me up from the park when the van was fixed and get me to their shop which is 31 miles away to pick up my van! Keep up the good work!

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Don Savage

Apr 25, 2024

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After visiting my Aunt and Uncle in Phoenix, our car would be due for a routine oil/filter change on the way home. I checked the reviews of KIA dealerships within a 300 mile radius of Witchita and found them all less than trustworthy. Looking into independent shops I discovered many that praised KND for their help while folks were traveling. I used the Google chat feature to ask about an appointment 6 days later on a Saturday, and received quick efficient replies for exactly what we needed. We planned our trip for a stay at the (top notch) Comfort Suites in Liberal, KS. Upon arrival at KND the next morning, we were greeted in our car and directed to a service bay. At this point I took a few minutes to explain that, even though I saw no signs and the crankcase was still full, our dealership at home said that there was an oil pan gasket leak bad enough to lose 2 qts before the last oil change. I also told the mechanic that I had taken our car to a 2nd shop for a brief confirmation of said leaking pan gasket. We had no sooner sat down in the cozy office/lounge area when the mechanic, Aiden, and his helper popped in from the shop to wonder why anyone said there was a serious leak, when the oil was clean and full after 5,000 miles and I hadn't added any oil. I said that I was suspicious of the actions and/or motives of McDonald KIA of Saginaw, MI, after my observations as well. The two went back to work and a short time later Aiden came back in to wait area and showed me photographic evidence that it was in fact, not the oil pan but, the rear main crankshaft seal leaking. He went on to reassure us that, while we should keep an eye on it, it was so minor that it should not worry us; at least for the 1,400-mile trip home. It is totally appropriate that Aiden and the rest of the crew at KND Transmission and Auto Mechanics deserve the reviews speaking of Generosity, Professionalism, Honesty, Mechanical Knowledge, Fairness, Kindness and Efficiency. Thank you, Aiden and KND, for being a Beacon of Light in a world that is often not so bright these days.

Reply from the business:

Apr 25, 2024

Dear Don! Thank you so much for taking the time to share your positive experience with us at KND Transmission and Auto Mechanic. We are delighted to hear that you found our service to be trustworthy, efficient, and professional during your recent visit. We greatly appreciate your kind words about Aiden and the rest of our team. Providing honest and reliable service to our customers is our top priority, and we are thrilled that we were able to address your concerns and provide you with peace of mind regarding your vehicle's maintenance needs. It means a lot to us to be recognized for our generosity, professionalism, honesty, mechanical knowledge, kindness, and efficiency. We are committed to maintaining these standards and ensuring that every customer who walks through our doors receives the same exceptional treatment. Thank you once again for choosing KND Transmission and Auto Mechanic.

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Carl Leming

Mar 25, 2024

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I needed to write this a while back. 12/29/2023 The final weekend of 2023 I was headed to New Mexico from Illinois and stopped in Liberal KS on Friday night. Got up early on Saturday morning to leave and ,my truck would not start (turned out to be fuel pump) I contacted KND and they were not planning on opening that weekend due to it being New Years Eve weekend. They told me to go ahead and tow it in, which I did and they spent most of the day on Saturday fixing the truck. We did luck out that NAPA had the only fuel pump in town for my truck. I was extremely impressed after getting the bill. They spent from 10:30 am until after 5 PM (2 guys) working on the truck and the bill was way cheaper than I expected for a holiday that they were going to be closed. I have found a New place just to stop and say hi on my travels back and forth. Really nice people and the customer comes first!!

Reply from the business:

Mar 25, 2024

Hello Carl! Thank you so much for sharing your experience with us! We're thrilled to hear that we were able to assist you during your unexpected truck trouble, especially on a holiday weekend. Our team always strives to prioritize our customers' needs, and we're delighted that you were impressed with our service. We look forward to welcoming you back whenever you're passing through Liberal, KS. Safe travels!

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Ramon Ruiz

Feb 25, 2024

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Muy amables y por supuesto muy buen servicio

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Enrique Michel

Feb 25, 2024

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I cannot express enough gratitude to the team at KND Auto Mechanic and Transmission! My aunt and uncle were on a road trip from Nebraska to Mexico when their truck suffered an unexpected breakdown due to an oil leakage on Wednesday afternoon. Despite the shop being bustling with customers, the KND Auto team went above and beyond to prioritize my family's emergency. They diagnosed the issue swiftly, pinpointing a faulty intake manifold that needed replacement. Knowing that my aunt and uncle were stranded far from home, they dedicated themselves to getting the truck up and running as soon as possible. What stood out the most was their genuine concern and willingness to help, even in the midst of a busy schedule. They could have easily turned my family away due to their workload, but instead, they extended a helping hand and made my relatives' situation a priority. Not only did KND Auto fix the truck promptly, but they also ensured that it was in excellent condition for the rest of the journey to Mexico. Their expertise, professionalism, and most importantly, their kindness, turned what could have been a major roadblock into a minor hiccup. If you're ever in need of reliable and compassionate auto service, look no further than KND Auto Mechanic and Transmission. I highly recommend them for their exceptional customer service, technical expertise, and the willingness to go the extra mile. Thank you, KND Auto, for being the heroes on the road when my family needed it the most!

Reply from the business:

Feb 25, 2024

Thank you so much for your kind words! We're thrilled to hear that we were able to assist your aunt and uncle during their road trip. Ensuring the safety and satisfaction of our customers is our top priority, and we're glad we could help make their unexpected situation a little easier. If they ever need assistance again or if you or anyone else requires reliable auto service, please don't hesitate to reach out. We appreciate your recommendation and look forward to serving you and your family in the future!

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Sigifredo Figueroa

Dec 25, 2023

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Diana Hernandez Valdez

Sep 25, 2023

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Great service! Very helpful and kind!

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Crystal Hilburn

Sep 25, 2023

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Service was fast, and friendly. They made sure to keep us informed and updated during the whole process. We would highly recommend them for any of your automotive needs.

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Marcus Watts

Aug 25, 2023

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Love these Guys great service excellent business they helped me when I was in a bind I will forever be grateful

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John Doerksen

Jul 25, 2023

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Traveled on highway 54 not far from liberal city my truck broke down (transmission) , a tow truck brought me to this place said this guy knows his stuff ,had to wait till monday morning to talk with him and he was willing and did a great job fixing it , he could have told us no cause he had tons of work , but he decided to help us , great mechanic

Reply from the business:

Jul 25, 2023

thank you so much

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