My friend had gotten her car fixed here when it was weavers it was highly satisfied so I took my car here. However, they changed to crash champions, and the entire process was a nightmare. They never contacted me ever to let me know, I always had a call, and then they said they emailed, called, or texted, when they never did. They postponed my appointment by email saying I rescheduled it, and they were almost a week late for getting my car back. Horrible communication and cannot recommend them.

Insurance claim was much easier with crash champions than it was some other shops I have used in the past. They have some issues getting parts, but no worse than anyplace else (post-pandemic) Their estimates were mostly accurate, and the body work & paint job were stellar. The stuff they sent out (alignment) needs re-working, but they performed well on everything within their control.

Son took his truck in on Monday for repairs and they advised it would take 5-8 days before it was done. Received a call from them on Friday of the same week stating it was done. Really quick service and truck looked like new from detailing that they had done. Front desk people were friendly & informative . Keep up the great work.

after a recent rear end collision, they replaced my bumper and buffed out some paint smudges on the front that were older at no charge. I’m very satisfied, they were very polite and on time, in fact, ahead of time. They are close to home, so I use them whenever I need to, I would like to go back and have them detail my car, not because it needs it, but because I know they’ll do a great job when I go to sell my car.

Besides the friendly receptionist we did not enjoy our experience. Completion date was not communicated unless we reached out and asked. Then at least 3 completion dates we were given were missed with no call or warning unless again, we reached out. Extremely frustrating and inconvenient when you're dealing with rental car companies, insurance companies, and trying to juggle life and Crash Champions could care less about giving accurate information or communicating at all. The fix had an issue upon pickup I wouldn't return my car to that company if I was being paid to. 100% would avoid, there are enough headaches when dealing with car problems, don't let someone else's laziness add to your issues

The whole part and time for shop wait made this a long experience. communication could have been better. they did a good job. it just took a long time. Friendly people too. I know I am one of lots of clients.

I don't even know where to begin with how absolutely atrocious my experience was with crash champions. I went to them after getting in a car accident and this is the most god awful body work I have ever seen. They had my car for almost two months and it is repulsive. I asked them to fix it and this is their "fixed" job which looks exactly the same. As you can see, nothing is lined up like it is supposed to be and there is gapping! Truly terrible. If this is what my "body work" looks like I'd sure hate to know how terrible of a job they may have done on the underneath part. Truly appalled they would let something leave their shop looking this bad. I had two other people who have been in the industry for years look at it once I left and they said it was absolutely terrible work. They were truly shocked. I am so disappointed in crash champions and also so very disappointed that I now have to drive a jeep that looks this bad after it was supposed to get fixed. Not to mention, the communication was terrible. They had my car for over a month-almost two, and it was always a struggle to get an update. I was also promised multiple times it would be done that week, and it was drug out until the following. I would have been fine with it taking so long if the work showed why, but it looks like a child with no experience in the car industry worked on my car. Unacceptable