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CARSTAR Crystal Lenexa

Auto body shop in Lenexa, Kansas

5
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40 Reviews and Ratings
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Dan Holdhusen

May 7, 2024

StarStarStarStarStar

All went smoothly with my rental. Enterprise was very punctual and the vehicle at my needs perfectly.

Reply from the business:

May 7, 2024

Thanks for the positive feedback, Dan. We're happy to hear you had a great experience at CARSTAR Crystal Lenexa!

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Terry Murray

May 7, 2024

StarStarStarStarStar

I am impressed with the new appearance of my repair. Wish I could give the whole car a refresh.

Reply from the business:

May 7, 2024

Hi, Terry! Thanks for the wonderful review! We're glad to hear you had a great experience with us. If you ever need our services again, we'll be happy to welcome you back into our shop!

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John M

Apr 21, 2024

StarStarStarStarStar

I needed some body work done on my car and I chose CARSTAR Lenexa. They exceeded my expectations! They fixed my body work to the original specs and had the exact color match. The pricing was very competitive and the job was completed quickly.

Reply from the business:

Apr 21, 2024

Thanks for the positive feedback, John. We're happy to hear you had a great experience at CARSTAR Crystal Lenexa!

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Steve Glover

Apr 21, 2024

StarStarStarStarStar

I brought my vehicle in for an estimate for a small bit of damage. A representative took it back for a mechanic to look at the problem and was able to fix it in a few minutes. Very friendly service!!

Reply from the business:

Apr 21, 2024

Hi Steve, thank you so much for the positive review! We're glad you had a great experience at CARSTAR Crystal Lenexa. We're grateful you chose to bring us your business, and if you ever need our services again, we'll be happy to see you.

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Joshua Howitt

Apr 21, 2024

StarStarStarStarStar

The folks at crystal CARSTAR Lenexa took care of my truck after an accident. They were wonderful to work with. They texted me updates as the work progressed and my truck looks new again. Thank you so much

Reply from the business:

Apr 21, 2024

Hi, Joshua! Thanks for the wonderful review! We're glad to hear you had a great experience with us. If you ever need our services again, we'll be happy to welcome you back into our shop!

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Kim Roberts

Apr 21, 2024

StarStarStarStarStar

My car looked great when I picked it up and it was done a day earlier than promised. Great customer service and they kept me updated with the status throughout the repair. I definitely would recommend them.

Reply from the business:

Apr 21, 2024

Thanks for the positive feedback, Kim. We're happy to hear you had a great experience at CARSTAR Crystal Lenexa!

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Lisa Martin

Apr 21, 2024

StarStarStarStarStar

I've literally had this 2024 for two weeks when my daughter hit a coyote doin 70mph. Carstar did an amazing job, looks brand new and the staff were all very friendly. I really appreciate the communication the whole way through, which was just about a week.

Reply from the business:

Apr 21, 2024

Hi, Lisa! Thanks for the wonderful review! We're glad to hear you had a great experience with us. If you ever need our services again, we'll be happy to welcome you back into our shop!

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Linda Beadle

Apr 21, 2024

StarStarStarStarStar

Can’t say enough positive about Carstar Lenexa. Staff was friendly, efficient and knowledgeable. Daily text updates on progress was very nice. Car was completed as scheduled and we felt it was a quality job. Thank you for returning my car back to new!

Reply from the business:

Apr 23, 2024

Hi Linda, thank you so much for the positive review! We're glad you had a great experience at CARSTAR Crystal Lenexa. We're grateful you chose to bring us your business, and if you ever need our services again, we'll be happy to see you.

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Brittany Mccuiston

Apr 21, 2024

StarStarStarStarStar

Everyone was extremely helpful and kind! My repair was quick, painless, and reasonable. I highly recommend this shop!

Reply from the business:

Apr 21, 2024

Thanks for sharing your positive experience, Brittany! We strive to be the best in the business, and we're glad to hear we accomplished that goal.

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Paig

Mar 21, 2024

StarEmpty StarEmpty StarEmpty StarEmpty Star

If I could give a negative star I would!! DO NOT TRUST THESE PEOPLE WITH YOUR VEHICLE!! I had insurance have them replace bumpers and grill. I got my truck back with a BROKEN parking break! When brought back to them Brain Walter’s admits his workers broke it and refuses to make it right and pay for it out of their own pocket! Pathetic shop. They do not treat customers correctly. Not satisfied! Now I have to put my money into lawyer to get my truck done properly!😡 DONT TRUST THESE PEOPLE! They will hands down hide breaking something and when caught they admit it and refuse to fix what THEY BROKE!! DONT TRUST THEM! 100% have proof!

Reply from the business:

Mar 21, 2024

Sorry you feel this way as it wasn't our decision it was the insurance company that refused to repair what was wanted along with all the insurance fruad that was tried on this claim. Thanks

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