Caliber Collision
Auto body shop in Lenexa, Kansas
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Reply from the business:
May 24, 2023Hi Annesley Helmstetter. We are happy to hear about your recent experience of being restored to the rhythm of your life at this location. Thank you for your feedback!
Caliber did a great job and highly recommend them.
Reply from the business:
May 24, 2023Hi Dawn, thank you for your wonderful review! We're happy to hear about your positive experience at our Caliber Collision location. Thank you for allowing Caliber to restore you to the rhythm of your life. Have a great day!
Reply from the business:
May 24, 2023Hi Jaclyn Zarifa. We’re glad to hear that we could restore you to the rhythm of your life! Thank you for reaching out.
Reply from the business:
May 24, 2023Hi Barry E Johnson. We’re glad to hear that we could restore you to the rhythm of your life! Thank you for reaching out.
Very kind staff
Reply from the business:
May 24, 2023Hi Alahora, thank you for your wonderful review! We're happy to hear about your positive experience at our Caliber Collision location. Thank you for allowing Caliber to restore you to the rhythm of your life. Have a great day!
Reply from the business:
May 24, 2023Hi Jill Meyer. We’re glad to hear that we could restore you to the rhythm of your life! Thank you for reaching out.
Bad paint job, sprayed over dust and blamed it on rock chips which was clearly not. Update: 09/21 responded to the owner via email twice with my information and contact number and never received a call back. Please do not trust your car with these people. I will be adding photo's so you can see the work they do. Beware...
Reply from the business:
May 24, 2023Hi Patrick Sr., thank you for reaching out to Caliber Collision. We’re sorry to hear about your recent experience at one of our locations. Can you please email us at communitymanager@calibercollision.com with the name the vehicle is under or RO number, a good contact number and the involved center's address and city so that we can address your concerns?
Paint work had runs and bubbles in it, and color could have been matched better. Friendly staff is the only reason they get 2* and not 1. 3 weeks to replace a front quarter panel (fender)?? GM called and said we could buy a new hood to fix the rust… why in the world would you paint over rust!?! Oh yeah, because we only do what insurance says to do without engaging the customer and presenting options… you painted over rust and now the hood will need sanded and painted… again. Hard to imagine rust on a car with 20k miles, but I can’t be 100% sure there wasn’t any there. Strongly discourage anyone from going here! Had great experiences and work completed at Baron and Eveland Bros in the past and will send all future work away from this Caliber location.
Reply from the business:
May 24, 2023Hi TwoXdom, we’re sorry we were unable to help you as planned. Please email communitymanager@calibercollision.com with the name your vehicle is under or the RO number, your phone number and the involved center's address and city so we can address these issues. A member of our team will get back to you as soon as possible. Thank you.
As a customer this is the best service I have ever experienced in automotive work. As an investor/owner this is the staff I look for to start new companies with. It would be wise to duplicate the model Jade has at this branch, nation wide.
Reply from the business:
May 24, 2023Zach, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day!
My Jeep was hit by another car and their insurance (AAA) recommended Caliber. Everything from the appraisal/quote to the work completed was great. They are constantly keeping you appraised of the process and very open about what is happening. The front office staff were great to deal with. Although not a lot of work, comparatively, the vehicle seems to look better now than when it was purchased. If I need more bodywork completed, I will be sure to go in for a quote.
Reply from the business:
May 24, 2023Scott, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day!