If anybody had the right to get upset, the new service manager would’ve had that right because I must’ve asked him 25 questions before I had the service done, and they weren’t annoyed one bit as a matter of fact, two gentlemen answered my questions, and said if I had anymore, I’d be happy to help! And then I went inside and was greeted by the sales girl, and she was just checking up to see if I wanted to do anymore business. I believe this service, and this will do what it takes to get your business! I’ve also been upset in the past over a few issues, not related to the car or the service or the sales people And my questions were answered in the same respectful manner which proves they want your business